Clinton Okonkwo
IT Security Analyst
Toronto,ON
Summary
IT professional with a 2 years background in system administration, hardware and software troubleshooting and network management for federal government and private sector. Possessing active security clearance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Network Specialist
Johnson Controls Inc.
01.2022 - Current
- Maintained thorough understanding of local area and wide area networking and components.
- Installed and Maintained network connectivity of workstations, servers and network devices across enterprise.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Responsible for administrative configuration and oversite of network VLAN, Core switches, and Application servers in an enterprise environment.
Service Technician
ADT by Telus
10.2019 - 10.2021
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
- Tested and repaired faulty systems and explained to customers proper ways to use system features.
- Installed various types of high-tech security systems such as access controls, alarms and video surveillance systems.
Education
Bachelor of Science - Computer Science
Micheal Okpara University
NIGERIA 09.2016
Skills
- Data Communications
- Network Hardware and Software Maintenance
- Cisco Routers and Switches
- Computer Hardware Knowledge
- Cloud Hosting
- Maintenance Support Systems
- Network Performance Monitoring
- Disaster Recovery Operations
- Network Documentation Development
- Firewall Management Tools
- Team Communication and Collaboration
- SQL Server Reporting Services
Accomplishments
- Documented and resolved an enterprise software license issue, which led to more user control and overall boost work efficiency.
- Used Microsoft Excel to develop Daily activities tracking spreadsheets for my team, in-order to maximize and track team objectives.
- Achieved zero major incidents and reduced companies cost, by attending and completing Tickets with accuracy and efficiency.
Certification
- COMPTIA A+ - Completed
- COMPTIA NET & SEC - Completed {not certified yet}
- CCNA - In-Training
- CISSP - In-Training
- Boom Lift Operator - License - 2025
Timeline
Network Specialist
Johnson Controls Inc.
01.2022 - Current
Service Technician
ADT by Telus
10.2019 - 10.2021
Bachelor of Science - Computer Science
Micheal Okpara University
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