Hi, I’m
CLINTON NJENGEH MEMOH
Kitchener,ON
Summary
Results-driven IT professional with a proven track record in planning, analyzing, and implementing security initiatives. Recognized for expertise in providing comprehensive network design and security frameworks. Possesses certifications in Cybersecurity, Network Cabling, and Electrical Power Systems, well-equipped to ensure the highest level of protection for organizations' critical assets.
Overview
7
years of professional experience
1
Certification
Work History
Herzing College
Network Cabling Apprentice
07.2024 - Current
Job overview
- Developed expertise in utilizing different communication paths like fiber optic and copper cable.
- Acquired expertise in network design, installation, and maintenance, specifically focusing on structured cabling and electronic security systems that led to a 30% decease in physical vulnerability.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Consistently adhered to workplace safety protocols, resulting in improved safety standards and a 25% decrease in potential hazards.
MAJOREL
Customer Service Representative
01.2024 - 07.2024
Job overview
- Significantly enhanced productivity through efficient handling of multiple tasks including system navigation, call note-taking, and client communication.
- Built strong rapport with customers facing personal challenges, resulting in a significant 20% increase in customer satisfaction index.
- Consistently met or exceeded performance goals, contributing to the overall success of the call center.
- Achieved a 15% reduction in call resolution time by utilizing efficient problem-solving abilities and strong communication skills.
Besttechnologies
Security Analyst
01.2022 - 08.2023
Job overview
- Showcased expertise in monitoring and analyzing security events, leading to the successful identification and prompt response to alerts in 95% of cases within a 15-minute window.
- Increased system reliability and availability by 30% through the configuration and maintenance of security tools and systems
- Enhanced data integrity through the implementation of advanced encryption techniques for secure data transmission across the organization's networks.
- Ensured adherence to regulations through comprehensive security policy development.
- Coordinated with SIEM providers to enhance security measures and reduce downtime by 30%.
Precome Engineering
Networking Technician
12.2020 - 12.2021
Job overview
- Ensured efficient functioning of network equipment including switches, ADSL modems, and routers by performing configuration and maintenance activities resulting in a 25% increase in productivity.
- Successfully executed installations, technical support, troubleshooting, and equipment maintenance resulting in a 20% reduction in downtime.
- Enhanced network performance through troubleshooting and resolving connectivity issues, resulting in a 30% increase in network reliability.
- Optimized wireless networks to enhance internet speed by 70%, while achieving optimal coverage and bandwidth utilization.
EEC Company
Electrical Installation Technician
01.2018 - 11.2020
Job overview
- Resulted in a 45% increase in customer satisfaction index by delivering an innovative solution that empowered people with disabilities to independently manage home appliances remotely.
- Enhanced electrical system reliability to above 95% by performing routine maintenance and inspections on various equipment.
- Improved safety standards by identifying potential hazards and implementing corrective measures during installation processes.
- Achieved 20% increase in revenue through successful completion of large-scale installation projects within strict deadlines.
Education
University of BamendaBamenda, Cameroon
BACHELOR'S DEGREE from NETWORK ADMINISTRATION AND CYBERSECURITY
10.2021
University of BamendaBamenda, Cameroon
BCHELOR'S DEGREE from ELECTRICAL AND POWER EGINEERING
12.2018
Skills
- Strong written and verbal communication skills
- Customer service
- Attention to Detail
- Teamwork and Collaboration
- Problem-Solving
- Network security
- Network configuration and installation
- Security Information and Event Management (SIEM) tools
- Cryptography
- Malware Analysis
- NIST Security Framework
- Programming ; Python, C# and SQL
Certification
- CompTia security+( SY0-701) , 09/2024
- Google Cybersecurity Certificate, 12/2023
- Network Cabling certificate , 09/2024
- WHMIS 2015 Certificate, 08/2024
- working at Heights certificate, 08/2024
- Ontario Food Handler Certificate, 11/2023
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Network Cabling Apprentice
Herzing College
07.2024 - Current
Customer Service Representative
MAJOREL
01.2024 - 07.2024
Security Analyst
Besttechnologies
01.2022 - 08.2023
Networking Technician
Precome Engineering
12.2020 - 12.2021
Electrical Installation Technician
EEC Company
01.2018 - 11.2020
University of Bamenda
BACHELOR'S DEGREE from NETWORK ADMINISTRATION AND CYBERSECURITY
University of Bamenda
BCHELOR'S DEGREE from ELECTRICAL AND POWER EGINEERING
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