Clinton Cyril
Winnipeg,MB
Summary
Dynamic and compassionate professional with experience in housekeeping management, customer service, sales, and caregiving. Adept at overseeing housekeeping operations, maintaining spotless and organized spaces, and exceeding guest and service standards. Strong communication, problem-solving, and leadership skills, with a passion for delivering high-quality service and building strong relationships.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Sales Associate
Wow! Mobile boutique
Winnipeg, MB
07.2024 - 09.2024
- Engage and initiate conversations with mall shoppers to understand their needs and provide personalized, unbiased wireless solutions.
- Deliver exceptional customer service by offering expert advice on mobile devices, plans, and accessories from top Canadian carriers, including TELUS, Rogers, Koodo, Fido, and Chatr.
- Successfully contributed to steady increase in store's sales figures by achieving and surpassing assigned sales goals regularly.
- Stay up-to-date on current promotions, products, and services to maintain high levels of expertise and provide best solutions for customers.
- Utilize point-of-sale systems to process transactions efficiently and accurately.
- Participate in training and professional development opportunities to improve sales techniques and product knowledge.
Sales Associate
Connect6 Group Inc.
Winnipeg, MB
03.2024 - 06.2024
- Gained in-depth understanding of TELUS and KOODO products and services, enabling effective communication of their features, benefits, and value proposition to customers.
- Successfully marketed KOODO and TELUS wireless and home security products as the lead sales representative in the assigned area.
- Promoted products to drive sales, consistently meeting sales targets through effective communication and persuasion techniques.
- Collaborated with team members and the sales manager to achieve common goals, contributing to a positive work environment.
- Increased average order value by 25% through effective cross-selling of complementary products.
- Boosted customer satisfaction scores by 20% by implementing personalized service strategies.
- Achieved a 30% increase in lead conversions by optimizing the sales funnel and utilizing data-driven insights.
Care Assistant
Educare homes
01.2020 - 11.2023
- Managed Housekeeping Operations: Supervised and led a team of housekeeping staff, ensuring that rooms and public spaces were kept spotless and well-maintained to meet the highest guest satisfaction standards.
- Compassionate Care: Provided empathetic and supportive care to residents, ensuring their well-being.
- Assistance with Daily Activities: Helped residents with bathing, dressing, and other daily tasks.
- Building Relationships: Developed strong, trusting relationships with residents and their families.
- Documentation: Maintained accurate care plans and documented changes in residents' conditions.
- Collaboration: Worked closely with healthcare professionals to deliver comprehensive care.
- Problem-solving: Addressed and resolved any issues or concerns promptly.
Data Analyst/Inventory Manager
Hartley's Supermarket & Stores
01.2017 - 12.2019
- Managed accurate deliveries, placed orders, and coordinated with vendors
- Tracked and analyzed data to generate reports
- Trained warehouse management procedures for inventory control associates
- Leveraged analytical tools to develop efficient system operations, reducing damage by 25%.
Education
Bachelor of Science - Computer Science
Les Cours Sonou University, Benin Republic
Benin Republic 01.2013 - 10.2016
Skills
Exceptional customer service and interpersonal skillsundefined
Timeline
Sales Associate
Wow! Mobile boutique
07.2024 - 09.2024
Sales Associate
Connect6 Group Inc.
03.2024 - 06.2024
Care Assistant
Educare homes
01.2020 - 11.2023
Data Analyst/Inventory Manager
Hartley's Supermarket & Stores
01.2017 - 12.2019
Bachelor of Science - Computer Science
Les Cours Sonou University, Benin Republic
01.2013 - 10.2016
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