Clinton C. Anele
Winnipeg
Summary
Trained professional with a strong customer service background which includes 1 year experience as a security guard. A natural problem solver with commedable leadership capabilities. Dedicated and a flexible worker who is generally passionate about learning and adopting new skills and procedures
Overview
7
7
years of professional experience
Work History
Security Guard
1 NorthWest Security Services
01.2021 - Current
- Knowlege of modern security techniques and practices
- Conducting external patrols to prevent theft and unauthorized entry
- Updating and mantaining appropriate security records
- Good face to face to face communicator
- Dealing quickly with emergency situations like fires or violence
- Follow communication procedures, guidelines and policies
Customer Service Representative
24/7 In-Touch
01.2019 - 01.2020
- Identify and assess customers' needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Provide accurate, valid and complete information by using the right methods / tools
Cashier / Customer Representative
Investors Group Field
01.2018 - 01.2019
- Resove cash tills at the beginning or end of every shift
- Operate POS cash register, handling 70 transactions on average daily, and count money in cash drawers to ensure the amount is correct
- Communicate clearly and openly with customers regarding promotion questions and store policies
- Compile and maintain non-monetary reports and records
Education
Civil Engineering -
University of Manitoba
Winnipeg01.2019
Skills
- Knowledge of modern security techniques and practices
- Conducting external patrols
- Updating and maintaining security records
- Face to face communication
- Emergency situation management
- Following communication procedures
- Customer needs assessment
- Handling customer complaints
- Providing accurate information
- Resolving cash tills
- Operating POS cash register
- Communicating with customers
- Compiling non-monetary reports
- Customer Service
- Organization
- Hard Working
- Security Investigations
- Communication
- Working Stamina
- Forward Thinking
- Problem Solving
Training
Individual Security Guard, 2021
Languages
English
Professional Working
Accomplishments
- Documented and resolved Issue which led to Results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Security Guard
1 NorthWest Security Services
01.2021 - Current
Customer Service Representative
24/7 In-Touch
01.2019 - 01.2020
Cashier / Customer Representative
Investors Group Field
01.2018 - 01.2019
Civil Engineering -
University of Manitoba
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