Clinton Amin
Gilbert
Summary
Results-driven Inside Sales Representative with experience in the steel and automotive industries. Proven ability to manage accounts, generate new business, and exceed sales targets through strong relationship-building, product knowledge, and consultative selling. Skilled in CRM/ERP systems, forecasting, and customer support. Known for responsiveness, problem-solving, and delivering exceptional customer experiences. Willing to relocate for the right opportunity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Color Steels
01.2022 - Current
- Managed a portfolio of customer accounts, ensuring timely responses to inquiries, quotes, and orders.
- Built and maintained strong client relationships, driving repeat business and long-term partnerships.
- Identified customer needs through consultative sales calls and in-person meetings.
- Generated new business opportunities through proactive cold calling and market analysis.
- Prepared and reviewed sales estimates, ensuring pricing accuracy and invoice compliance.
- Utilized ERP systems to process orders, track sales activity, and support forecasting.
- Consistently delivered high levels of customer satisfaction through fast resolution of issues.
Customer Service Representative
Hyundai Motors
03.2021 - 12.2021
- Assisted customers with product features, procedures, and technical inquiries.
- Resolved order, billing, and delivery issues while maintaining a professional, customer-focused approach.
- Handled high call volumes while maintaining quality, accuracy, and efficiency.
- Strengthened customer loyalty through effective communication and problem resolution.
Line Cook
The Keg Steakhouse + Bar
05.2017 - 02.2020
- Prepared and executed menu items while maintaining quality and consistency.
- Managed inventory, food preparation, and kitchen operations.
- Supervised and trained kitchen staff as required.
Restaurant Manager
Wendy's
05.2016 - 02.2020
- Recruited, trained, and supervised staff to deliver consistent, high-quality customer service.
- Managed scheduling, operations, and compliance with health and safety regulations.
- Resolved customer concerns professionally to ensure positive outcomes.
- Improved operational efficiency through coaching, training, and performance management.
Education
BBA - Logistics And Supply Chain Management
Brock University
St. Catharines04-2020
Associate of Applied Science - Supply Chain Management
Niagara College
Niagara-on-the-Lake, ON04-2018
Skills
- Inside Sales & Account Management
- Lead Generation & Cold Calling
- Upselling & Cross-Selling
- Sales Forecasting & Revenue Growth
- Customer Relationship Management (CRM / ERP)
- Negotiation & Objection Handling
- Order Processing & Invoicing Accuracy
- Client Retention & Satisfaction
Certification
- Certified Inside Sales Professional (CISP)
- HubSpot Sales Software Certification
- Six Sigma Yellow Belt
- APICS CSCP- In Progress
Timeline
Inside Sales Representative
Color Steels
01.2022 - Current
Customer Service Representative
Hyundai Motors
03.2021 - 12.2021
Line Cook
The Keg Steakhouse + Bar
05.2017 - 02.2020
Restaurant Manager
Wendy's
05.2016 - 02.2020
BBA - Logistics And Supply Chain Management
Brock University
Associate of Applied Science - Supply Chain Management
Niagara College