Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Clint Knapczyk

Edmonton,Canada

Summary

In my current role, I was the first point of contact with the customer to be available 24hrs a day when I was in an on-call rotation. In most cases, I would support the job from start to end. I was involved in the planning and execution of all types of fishing operations, including problem-solving for complicated oil field operations. I handled the equipment, personnel, travel logistics and shipping. I ensured field staff complied with the customer's safety standards. When not on-call, my team and I would manage maintenance, quality control and inventory. My team and I also supported other branches, domestic and global international sales and technical service. I am always looking to expand my knowledge and expertise with new product lines.

Overview

25
years of professional experience

Work History

Black Gold Fishing Services LTD
Cold Lake, AB

Cold Lake Location Manager
07.2024 - Current

Job overview

  • Managed multiple projects simultaneously, effectively prioritizing tasks and maintaining strict adherence to deadlines.
  • Enhanced customer satisfaction by providing accurate and timely quotes for products and services.
  • Provided detailed technical and operational direction in downhole fishing challenges.

Command Fishing & Pipe Recovery
Nisku, AB

Fishing Tool Coordinator
09.2022 - 07.2024

Job overview

  • Triage incoming service calls, coordinate solutions with field personnel, and
  • Logistic arrangement for company, hotshots and freight
  • Customer service and inside sales
  • Work with machine shops and welders on specialized tools and made to order tools
  • Manage quality inspection for tools and warehouse tool inventory
  • Assign daily tasks to personnel
  • Load and unload tool/equipment by hand, forklift, or overhead crane

NOV
Nisku, AB

Inside Sales Dispatcher Drilling and Intervention
04.2022 - 09.2022

Job overview

  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

NTS Amega West
Nisku, Alberta, Canada

Dispatcher Directional Drilling Tools
11.2021 - 04.2022

Job overview

  • Providing necessary tools and resources to clients.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Provided exceptional customer service to internal clients, addressing their concerns promptly and professionally while demonstrating expert knowledge about available tools and resources.

Weatherford
Nisku, AB

Technical Services Fishing
12.2020 - 11.2021

Job overview

  • Triage incoming service calls, coordinate solutions with field personnel, and
  • Logistic arrangement for company, hotshots and freight
  • Customer service and inside sales
  • Work with machine shops and welders on specialized tools and made to order tools
  • Manage quality inspection for tools and warehouse tool inventory
  • Assign daily tasks to personnel
  • Load and unload tool/equipment by hand, forklift, or overhead crane

Command Fishing & Pipe Recovery
Nisku, AB

Fishing Tool Coordinator
01.2013 - 02.2019

Job overview

  • Triage incoming service calls, coordinate solutions with field personnel, and
  • Logistic arrangement for company, hotshots and freight
  • Customer service and inside sales
  • Work with machine shops and welders on specialized tools and made to order tools
  • Manage quality inspection for tools and warehouse tool inventory
  • Assign daily tasks to personnel
  • Load and unload tool/equipment by hand, forklift, or overhead crane

Schlumberger / Smith International
Edmonton, AB

Fishing Tool Coordinator
01.2008 - 01.2013

Job overview

  • Same responsibilities as above at Command Fishing & Pipe Recovery

Weatherford
Edmonton, AB

Wellhead Field Service Technician
01.2007 - 07.2008

Job overview

  • Install, repair, and maintain equipment at the well site. Perform valve repair, valve lubrication, and wellhead upgrading.
  • Repair, assemble, test, maintain tools and customer equipment.
  • Select, organize, and arrange shipment of equipment.
  • Prepare service tickets and detailed Job Safety Analysis (JSA) requirements.
  • Promote and perform any field service-oriented sales and maintain a confident customer relationship for the company.

Newsco Directional & Horizontal Services Inc
Calgary

Directional Driller
01.2006 - 01.2007

Job overview

  • Supervision for the directional drilling operations on the rig site.
  • Ensured the desired directional path and drilling targets were achieved safely and economically.
  • Responsible for BHA assembly as per the well/engineering plan.
  • Responsible for the operation, inspection and maintenance of motors and downhole tools at the rig site.
  • Responsible for maintaining well profile plots and providing the customer with directional survey data.
  • Responsible for the generation and content of daily and final well reports on services performed.

Nabors Drilling

Driller
01.2000 - 01.2006

Job overview

  • I started working drilling rigs in 1994. My position as a Driller was from 2000 – 2006 Nabors Drilling

Education

Ross Sheppard High School

H.S. Diploma

Skills

  • Customer service orientated
  • Logistic management
  • Shop equipment maintenance, hand and power tools
  • Forklift, bridge and jib crane operation
  • Customer order entry and scheduling
  • Tool quality checks/inspection
  • Inventory control
  • Able to work independently
  • Microsoft Office proficiency
  • Strong interpersonal skills
  • Problem-solving skills
  • Good verbal and written communicator
  • Quality checks/assessment of tools
  • Safety meetings, JSA, and Hazard IDs
  • Knowledge of site safety and legal regulations
  • Preventative maintenance on equipment
  • Physically fit
  • JD Edwards ERP and Citrix Software

Certification

  • NAIT Journeyman Rig Technician Level 3
  • Forklift Operator Certificate
  • Overhead Crane and Rigging Certificate
  • Loader Operator Certificate
  • Fall Protection Certificate
  • Confined Space Certificate
  • Rig Rescue Certificate
  • Proactive Defensive Driver for Fleet
  • IRP 16 Certificate
  • WHMIS Certificate
  • NOV Torque Master Breakout Certificate

Timeline

Cold Lake Location Manager

Black Gold Fishing Services LTD
07.2024 - Current

Fishing Tool Coordinator

Command Fishing & Pipe Recovery
09.2022 - 07.2024

Inside Sales Dispatcher Drilling and Intervention

NOV
04.2022 - 09.2022

Dispatcher Directional Drilling Tools

NTS Amega West
11.2021 - 04.2022

Technical Services Fishing

Weatherford
12.2020 - 11.2021

Fishing Tool Coordinator

Command Fishing & Pipe Recovery
01.2013 - 02.2019

Fishing Tool Coordinator

Schlumberger / Smith International
01.2008 - 01.2013

Wellhead Field Service Technician

Weatherford
01.2007 - 07.2008

Directional Driller

Newsco Directional & Horizontal Services Inc
01.2006 - 01.2007

Driller

Nabors Drilling
01.2000 - 01.2006

Ross Sheppard High School

H.S. Diploma
Clint Knapczyk