Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Work Availability
Work Preference
Interests
Software
Quote
Timeline
CustomerServiceRepresentative
CLINSMAN YEBOAH DJAN

CLINSMAN YEBOAH DJAN

Airdrie,AB

Summary

Experienced professional with a proven track record in various roles, including sales representative, cashier, and house mover. Skilled in customer service, cash handling, and efficiency optimization. Strong communicator with a focus on delivering exceptional service and achieving results. Eager to contribute to a dynamic team and make a positive impact

Overview

9
9
years of professional experience
4
4
Certification
1
1
Language

Work History

House Mover

Airdrie Moving Inc.
12.2023 - Current
  • Streamlined moving process for faster results through effective communication with team members.
  • Implemented efficient packing strategies to optimize space utilization in moving trucks, reducing number of trips required for each move by 20%.
  • Managed up to 10 moves per week, maintaining 100% satisfaction rate among clients.

Cashier

T. Cobby Jones Ventures
06.2022 - 11.2023
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with returns, refunds, and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Provided exceptional customer service, resulting in 95% customer satisfaction rating based on feedback surveys.

Mobile Software Repairer

Personal Creations
06.2018 - 11.2023
  • Diagnose and repair software issues on various mobile devices, including smartphones and tablets.
  • Achieved customer satisfaction rating of over 95% based on post-repair feedback surveys.
  • Manage approximately 20-25 incoming repair requests daily, ensuring timely resolution.

Sales Representative

T. Cobby Jones Ventures
06.2015 - 05.2022
  • Initiated and maintained relationships with over 100 clients, resulting in 20% increase in sales revenue within first year.
  • Increased store revenue by consistently meeting and exceeding sales targets through upselling and cross-selling techniques.
  • Answered questions about store policies and addressed customer concerns.
  • Achieved quarterly sales targets consistently, exceeding goals by average of 15%.

Education

Record of Achievement - Profitability And Performance Management Cloud

OpenSAP (ONLINE)
Germany
03.2024

Bachelor of Science - Business Administration(Accounting Option)

University of Ghana
Accra, Ghana
01.2024

WAEC CERTIFICATE - Business

Aduman Senior High School
Kumasi, Ghana
05.2018

Skills

  • Computer Software Repairer
  • Microsoft Word
  • Microsoft Excel
  • Quick Books
  • SAP Profitability and Performance Cloud
  • Tally Accounting Software
  • Records Maintenance
  • Fraud Prevention Awareness
  • Problem Solving Abilities
  • Teamwork and Collaboration

Certification

  • Bachelors Degree in Business Administration(Accounting Option)
  • Microsoft Excel
  • Accounting Tally Software
  • SAP Profitability and Performance Management Cloud

Languages

English
Full Professional

Hobbies and Interests

  • Research
  • Music
  • Reading
  • Mathematics
  • Playing Drums

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Location Preference

On-SiteRemoteHybrid

Important To Me

Company CultureCareer advancementTeam Building / Company Retreats

Interests

Research

Reading

Software

Quick Books

Microsoft Word

Microsoft Excel

Tally Prime

SAP Profitability and Performance Management Cloud

Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

House Mover

Airdrie Moving Inc.
12.2023 - Current

Cashier

T. Cobby Jones Ventures
06.2022 - 11.2023

Mobile Software Repairer

Personal Creations
06.2018 - 11.2023

Sales Representative

T. Cobby Jones Ventures
06.2015 - 05.2022

Record of Achievement - Profitability And Performance Management Cloud

OpenSAP (ONLINE)

Bachelor of Science - Business Administration(Accounting Option)

University of Ghana

WAEC CERTIFICATE - Business

Aduman Senior High School
CLINSMAN YEBOAH DJAN