Summary
Overview
Work History
Education
Skills
Certification
Performing artist, community activist
Timeline
Generic

Clifton Keyes

Eureka

Summary

I am a skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. I am an accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships. I am a quick study, who enjoys helping others. I dedicate my time and expertise to every client and show them respect. I have a strong work ethic as you can see from my work history. I love learning and I take pride in my work. If considered for this position, I will show you that the choice made will be beneficial for both me and the company. Thank you for taking the time to review my resume and I look forward to meeting you soon.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Agent/Broker Sales Representative

Acceptance Insurance
07.2021 - Current
  • Provide top notch customer service over the phone and in person.
  • Document all interactions with customers via multiple company database.
  • Work closely with outside entities as well as the public.
  • Prepared and presented contracts and other legal documents to clients.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Informed clients of policies and procedures.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.

Lead Cook

Fresh Freeze/Samoa Cookhouse
06.2016 - 06.2021
  • Assisted with menu development and planning.
  • Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
  • Worked closely with management.
  • Taught kitchen staff safety protocols and restaurant standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Courier Runner

College Of The Redwoods
07.2013 - 05.2017
  • Graphic designer for the schools website, tasked with keeping the information current and up-to-date.
  • Followed company policies and procedures during shift.
  • Promoted company values through exceptional customer service skills while interacting with students and staff at pickup and drop-off points.


Education

Associate of Science - CIS/Computer Networking And Security

College of The Redwoods
Eureka, CA
05.2026

Skills

  • Excellent Customer Service

  • De-Escalation Skills

  • Multiple Phone Line Operator

  • Efficient in multiple computer platforms such as Microsoft Word, Excel, and Outlook

  • Friendly and knowledgeable

  • Ability to refer to reference manual for guidance on questionable encounters

  • Operations Management

  • GIS Software

  • Sales closing

Certification

Licensed California Insurance Agent/Broker-2021

Certified in ethics, workplace harassment, diversity training

3 years of annual training on 1:1 customer service

Performing artist, community activist

I am a musician.  I perform at at least 20 local performances a year, sometimes opening for world famous artists. I attend a music conference once a year in the Los Angeles, and have been featured in music magazines. I play the bass and write lyrics. I am involved in getting the the youth into places to perform and showcase their talents. 

Timeline

Agent/Broker Sales Representative

Acceptance Insurance
07.2021 - Current

Lead Cook

Fresh Freeze/Samoa Cookhouse
06.2016 - 06.2021

Courier Runner

College Of The Redwoods
07.2013 - 05.2017

Associate of Science - CIS/Computer Networking And Security

College of The Redwoods

Similar Profiles

CREATE PROFILE
Clifton Keyes