Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cleo Passos

Reseda

Summary

Dynamic professional with a proven track record of enhancing customer satisfaction and streamlining operations at Itau Bank. Skilled in problem-solving and adaptability, consistently delivering results and driving revenue growth. Renowned for a positive attitude and exceptional customer service, contributing to significant achievements in fast-paced environments. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

17
17
years of professional experience

Work History

Delivery Driver

DoorDash
03.2020 - Current


  • Upheld high standards of professionalism while representing the company during interactions with customers, and businesses.
  • Loaded and unloaded packages carefully, maintaining product integrity.
  • Delivered packages on time by planning optimal delivery routes.
  • Ensured customer satisfaction by providing friendly service during deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Driver

Uber
01.2018 - 02.2020
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Ensured passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
  • Maintained calm under pressure during high-traffic situations or unexpected occurrences while transporting clients safely to their destinations.

Valet Parking Manager

Safety Park
10.2016 - 01.2018
  • Ept accurate records of all transactions related to cash handling processes, minimizing discrepancies or potential losses due to theft or error.
  • Maintained a safe and secure parking environment by enforcing strict adherence to safety policies and procedures.
  • Promoted a culture of teamwork and open communication within the department, boosting overall employee morale and job satisfaction levels.
  • Reduced customer wait times with well-organized parking lot layouts and clear signage.
  • Enhanced customer satisfaction by implementing efficient valet parking procedures and protocols.
  • Addressed customer concerns promptly, maintaining a high level of professionalism in all interactions.

Bank Manager

Itau Bank
02.2008 - 02.2016


  • Upheld high standards of professionalism while representing the company during interactions with customers, and businesses.
  • Loaded and unloaded packages carefully, maintaining product integrity.
  • Delivered packages on time by planning optimal delivery routes.
  • Ensured customer satisfaction by providing friendly service during deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Education

Bachelor of Science - Public Relations

Unip
São Paulo, Brazil

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Willing to learn
  • Multitasking Abilities
  • Organizational skills
  • Active listening
  • Adaptability and flexibility

Languages

English
Professional Working
Portuguese
Native or Bilingual

Timeline

Delivery Driver

DoorDash
03.2020 - Current

Driver

Uber
01.2018 - 02.2020

Valet Parking Manager

Safety Park
10.2016 - 01.2018

Bank Manager

Itau Bank
02.2008 - 02.2016

Bachelor of Science - Public Relations

Unip

Similar Profiles

CREATE PROFILE
Cleo Passos