Cleo King
Bedford,Nova Scotia
Summary
Highly dependable and enthusiastic professional, dedicated to fostering positivity and collaboration within team environments. Demonstrates proficiency in effective communication and adeptly navigates evolving situations. Possesses robust critical thinking and problem-solving skills, allowing for the creative and efficient tackling of challenges. With a background rooted in teamwork and collaboration, excels in dynamic environments where adaptability and a positive attitude are required.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Research Assistant
Saint Mary's University
01.2022 - 10.2023
- Facilitated communication and collaboration among research team members and principal investigators, ensuring progress and alignment of project goals.
- Engaged in meetings with fellow researchers to share updates, discuss challenges, and extract insights from ongoing activities.
- Played a key role in preparing various research documents, including papers, reports, ethics reviews, and grant proposals, contributing to research success.
- Identified and addressed challenges during data collection and analysis, implementing solutions to maintain project integrity.
- Provided concepts and enhancements throughout the project, enriching research outcomes.
- Disseminated research findings, insights, and updates to team members through formal presentations, fostering collaboration.
- Demonstrated exceptional organizational skills by managing multiple tasks, deadlines, and priorities for efficient project execution.
Office Administrator / Crew Member
Tylers Lawn Care
05.2021 - 09.2023
- Provided comprehensive administrative support, including interacting with customers through various channels to ensure prompt and accurate information delivery and enhance satisfaction.
- Boosted team productivity by prioritizing tasks, managing schedules, and coordinating meetings, fostering a positive work environment through strong working relationships among colleagues.
- Maintained professionalism in customer interactions, addressing concerns calmly and implementing effective solutions to maintain positive relations and enhance client satisfaction.
- Managed crew schedules, coordinated tasks, and oversaw document organization, invoicing, and report preparation to optimize operational efficiency and maximize business success.
- Actively participated as a crew member, assisting with lawn care tasks, equipment maintenance, and identifying operational challenges to drive improvements in efficiency and collaboration.
- Collaborated closely with colleagues to establish clear communication channels, guidelines, and quality control measures, ensuring consistent delivery of high-quality lawn care services.
Server
Grafton Connor Restaurants
05.2012 - 12.2019
- Provided exceptional, personalized customer service to create memorable dining experiences.
- Demonstrated expertise in menu offerings, confidently upselling and making recommendations to enhance patrons' dining experiences.
- Contributed to organizing and servicing diverse events and fundraisers, ensuring smooth operations and guest satisfaction.
- Collaborated effectively with kitchen staff and fellow servers to optimize service efficiency and promptly resolve issues.
- Prioritized health and safety by adhering to food handling and sanitation guidelines, completing Server Right, WHMS and OHS training to maintain a safe dining environment.
Customer Service & Baker
Izzy's Bagel Co.
04.2011 - 09.2018
- Orchestrated store opening procedures, including equipment activation and baking, ensuring a seamless start to each day.
- Provided exceptional customer service by warmly greeting guests, taking orders, and accommodating special requests, enhancing their overall experience.
- Demonstrated extensive knowledge of the bakery's menu and ingredients, offering valuable recommendations to delight customers.
- Managed cash transactions with precision, processing payments accurately to foster trust and professionalism.
- Executed evening shift closure procedures, including food preparation, sales reports, cash reconciliation, and security measures.
Education
Bachelor of Commerce Degree - Business
Saint Mary's University
Halifax, NS04.2022
Business Administration Diploma - Entrepreneurship
Nova Scotia Community College
Dartmouth, NS04.2016
High School Diploma -
Charles.P. Allen High School
Bedford, NS06.2012
Skills
- Teamwork and Collaboration
- Positive Attitude
- Project Management
- Problem Solving
- Attention to Detail
- Time Management
- Research & Analysis
- Report Development
- Creating Presentations
- Customer Engagement & Retention
Certification
- Level 5 Teaching English as a Foreign Language Course (TEFL) Certificate, TEFL ACADEMY, 2024-12-31
- First Aid Certification, 2024-11-30
Hobbies
Outside of work, I am quite the outdoor enthusiast! To fuel my passion for adventure and exploration, I engage in various activities such as rock climbing, mountain biking, hiking and snowboarding. In my leisure time, I also indulge in artistic pursuits like painting and immerse myself in the world of music. Additionally, I take pride in honing my culinary skills. Although not formally trained, I consider myself to be quite the home chef.
Timeline
Research Assistant
Saint Mary's University
01.2022 - 10.2023
Office Administrator / Crew Member
Tylers Lawn Care
05.2021 - 09.2023
Server
Grafton Connor Restaurants
05.2012 - 12.2019
Customer Service & Baker
Izzy's Bagel Co.
04.2011 - 09.2018
Bachelor of Commerce Degree - Business
Saint Mary's University
Business Administration Diploma - Entrepreneurship
Nova Scotia Community College
High School Diploma -
Charles.P. Allen High School