Cleo E. Fernander
Fort Lauderdale,USA
Summary
Positive, reliable, and analytical with strong foundation in financial principles and accounting practices. Proficient in financial reporting and budgeting, with solid skills in using accounting software and Excel. Committed to providing accurate financial insights and supporting organizational growth
Overview
46
46
years of professional experience
Work History
Assistant Controller/Road Traffic Supervisor
Road Traffic Department
01.1990 - Current
- To Coordinate and Oversee the Roles and Assignment of Road Traffic Officers throughout the entire Road Traffic Department
- Provide day to day supervision of Road Traffic Officers to sixteen (16) management and non-management staff
- Since assuming the role of Assistant Controller of the Road Traffic Department the overall morale, staff attendance and productivity increased by 55%
- Liaise regularly with the Family Island Administrators to ensure smooth flow of operations within Road Traffic Family Island Units
- Prepare clear, concise monthly reports for distribution to the Road Traffic Controller by the fifth (5th) day of each month
- Prepare annual reports on the overall performances of the Franchise and Driver’s License Units and highlighted areas for improvement
- Responsible for the distribution of driver’s licenses and the prompt collection of Government’s revenues for Public Service Drivers
- Appointed as Secretary to the Road Traffic Authority Board, where I serve with honor and distinction
- Implement cost saving strategies by preparing annual budgets using approved budget limits
- Perform quarterly and annual staff evaluations for Road Traffic Officers discussing strengths, weaknesses and strategies for improvement with staff
- Maintain an open door policy with staff to discuss any concerns or ways in which the department’s operations can be improved
Customer Service Supervisor
Nassau Flight Services
01.1984 - 01.1986
- Contributed to the growth and development of Nassau Flight Services
- Worked independently and in teams to ensure the success of Nassau Flight Services
- Trained and supervised four (4) clerical staff on aviation procedures for private flights
- Properly recorded private in and outbound flights to and from the Bahamas
- Performed Cashier duties and ensured that cash collected were deposited on a timely basis
- Responsible for the collection of Government revenue collection of aviation fees
- Analyzed service processes by identifying areas for improvement.
- Prepared feedback summaries to share insights with management.
- Facilitated knowledge-sharing sessions for team members to enhance skills.
- Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints.
Cashier Supervisor
Cat Cay Club
01.1979 - 01.1982
- Performed customer service and cashiering duties and assisted with office filing, while promoting Cat Cay Clubs products and services
- Performed cashiering duties in the Clubs’ Commissary
- Performed bank reconciliations and reviewed the Club’s bank statement for errors and irregularities
- All discrepancies were reported to the Club’s senior management team
- Conducted bi-monthly inventory count, and fixed assets verification exercises
- Communicated frequently with overseas suppliers to replenished the Club’s stock when it reached a certain level
- Interacted with diverse clienteles and gained experience in the procurement processes
Education
Certificate - Vocational Paralegal Studies
The University of The Bahamas
Nassau, Bahamas01.2005
MBA -
Nova Southeastern University
Ft. Lauderdale, FL01.2001
Diploma - Advance public administration
The University of The Bahamas
Nassau, Bahamas1997
Bachelor of Science - Management
College of Saint Benedict& Saint John's University
Collegeville, Minnesota01.1996
Associate Degree - Travel & Tourism
Miami Dade Community College
Miami Florida01.1988
Skills
- Paralegal Studies
- Risk Management
- Human Resource Administration
- Development Management
- Strong Work Ethics
- Staff Training & Development
- Point of Sale Register
- Preparing financial statements
- Audit preparation
- Cash flow management
- Financial planning
- Staff management
Computer Skills
- Excel
- Word
- PowerPoint
- Microsoft Outlook
- Point of Sale Register
Coursework
- Management Development, Bahamas Hotel Training College, Nassau, Bahamas
- Training in Human Resource Management, Florida International University
Hobbies and Interests
- Running
- Reading
- Travelling
- Cycling
- Meeting People
- Internet Research
Languages
English
Native or Bilingual
Timeline
Assistant Controller/Road Traffic Supervisor
Road Traffic Department
01.1990 - Current
Customer Service Supervisor
Nassau Flight Services
01.1984 - 01.1986
Cashier Supervisor
Cat Cay Club
01.1979 - 01.1982
MBA -
Nova Southeastern University
Certificate - Vocational Paralegal Studies
The University of The Bahamas
Diploma - Advance public administration
The University of The Bahamas
Bachelor of Science - Management
College of Saint Benedict& Saint John's University
Associate Degree - Travel & Tourism
Miami Dade Community College
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