Clementine Faumuina
San Bruno
Summary
Detail-oriented and dependable professional with strong experience in customer service and maintaining clean, organized environments. Skilled in time management, multitasking, and working efficiently in fast-paced settings while ensuring high standards of cleanliness and guest satisfaction. Recognized for adaptability, reliability, and a strong work ethic, with a commitment to supporting team operations and creating a welcoming experience for all guests.
Overview
4
4
years of professional experience
Work History
Fleet Service Agent
American Airlines
05.2024 - Current
- Loaded and unloaded passenger baggage, mail, and cargo while following weight and balance guidelines.
- Operated and maintained ground service equipment (tugs, belt loaders, tractors) in compliance with safety standards.
- Marshalled aircraft to gates, and assisted with pushback, ensuring safe and efficient ramp operations.
- Conducted security checks of aircraft cabins, galleys, and cargo holds to meet TSA and company requirements.
- Worked collaboratively with ramp crews and flight teams to achieve on-time departures, and maintain service quality.
Ground Ramp Agent
Alliance Ground International
10.2023 - 05.2024
- Safely guided aircraft during arrival and departure, using standard hand signals and ground equipment.
- Loaded, unloaded, and transported baggage, cargo, and mail, while ensuring accuracy and timely delivery.
- Operated ground service equipment (tugs, belt loaders, carts) in compliance with FAA and company safety regulations.
- Conducted inspections of equipment and ramp areas to maintain a safe, hazard-free environment.
- Collaborated with team members and flight crews to meet strict departure schedules, and maintain on-time performance.
Produce Stocker
Costco Wholesale
01.2023 - 01.2024
- Stocked and organized fresh produce displays to ensure proper rotation, quality, and visual appeal.
- Monitored inventory levels, checked expiration dates, and reduced waste through accurate rotation (FIFO method).
- Assisted members with locating products, and provided excellent customer service in a fast-paced environment.
- Maintained a clean, safe, and organized work area in compliance with company standards and food safety guidelines.
- Collaborated with team members to complete opening tasks efficiently, and support overall warehouse operations.
Boba Barista
Kiss My Boba
04.2022 - 01.2023
- Prepared and served a wide variety of specialty drinks and toppings, while maintaining consistency and quality standards.
- Delivered friendly, attentive customer service by taking accurate orders, answering menu questions, and accommodating special requests.
- Maintained cleanliness and organization of workstations, equipment, and dining areas to ensure health and safety compliance.
- Worked collaboratively with team members to keep up with high-volume orders during peak hours.
Education
High School Diploma -
Capuchino High School
1501 Magnolia Ave, San Bruno, CA 9406605.2023
Skills
- Technical / Digital Literacy
- Adaptability & Flexibility
- Teamwork & Collaboration
- Problem-Solving & Critical Thinking
- Communication Skills
- Attention to Detail
Timeline
Fleet Service Agent
American Airlines
05.2024 - Current
Ground Ramp Agent
Alliance Ground International
10.2023 - 05.2024
Produce Stocker
Costco Wholesale
01.2023 - 01.2024
Boba Barista
Kiss My Boba
04.2022 - 01.2023
High School Diploma -
Capuchino High School