CLEMENT IKPELOKHOR

• Build strong customer relationships between seniors and young with excellent customer service
• Uncover and solve customers' needs, that leads average Salesforce green by 85%. Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Assisting people with disability by engaging in a professional form.
• Managed customer accounts to secure customer satisfaction, and repeat business.
• Set and achieved company-defined sales goals.
• Built relationships with customers and the community to promote long-term business growth.

Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers with placing orders and making payments via the phone, online, or in person.
Responding promptly and effectively to customers' complaints and requests.
• Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
• Reporting customer issues, supply shortages, and inferior products to Management immediately
• Engaging with customers and ensuring any special instructions are followed.
• Ensuring that orders are accurately selected, scanned, and packed.
• Assisting with order collection, packaging, loading, and payment, where required.
• Keeping track of product offerings and availability.
• Collaborating with store departments to ensure efficient service delivery.

• Design youth development initiative
• Mentorship programmed development
• Responsible for documentation
• Design indoor and outdoor engagement activities

• Developed engaging sales presentations.
• Managed customer accounts for satisfaction, and repeat business.
• Achieved company sales goals. Built customer relationships and community engagement.
• Collaborated to enhance team goals and customer satisfaction.

• Assisting with Activities of Daily Living (ADLs): Providing support to residents with tasks such as bathing, dressing, grooming, and personal hygiene.
• Monitoring Health and Well-being: Observing and reporting any changes in residents' health conditions, ensuring their safety and comfort.
• Medication Management: Administering medications as prescribed and keeping accurate records of medication administration.
• Mobility Assistance: Assisting residents with mobility, transfers, and exercises as required, while prioritizing their safety.
• Emotional Support: Offering companionship, actively listening, and providing emotional support to residents. • Meal Assistance: Assisting with meal preparation, feeding, and ensuring residents' nutritional needs are met.
• Room keeping: Maintaining a clean and organized living environment for residents, including their rooms and common areas. • Record keeping: Maintaining accurate and up-to-date records of care provided, observations, and incidents.
Collaboration: Working collaboratively with other care team members, including nurses, therapists, and support staff, to ensure holistic care for residents.