Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Clem Vaccaro

Newmarket,ON

Summary

Enthusiastic Sales and Customer Service professional with expertise in
communication and negotiating. Driven to provide superior quality
customer service. Innovative in leveraging extensive knowledge of
products and services as well as creating solutions for customers to
drive loyalty, retention and revenue. Highly adept at training,
managing, coaching and mentoring sales and customer service
associates with talent for interacting with staff at all levels of
organization and public.

Overview

7
7
years of professional experience

Work History

Fire Protection Technician – Sprinkler Systems

Vital Mechanical LTD.
08.2024 - Current
  • Installed, repaired, and tested fire-sprinkler systems in residential and commercial buildings.
  • Followed safety standards and building codes while performing inspections, draining systems, and completing system testing.
  • Coordinated with site supervisors and other trades to complete work efficiently and solve on-site issues.

Account Manager

Buzz Marketing
10.2023 - 07.2024
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Utilize my referral network to grow my client base and create new partners.

Sales Representative

Eternal Memorial Bouquets
11.2022 - 10.2023

• Conduct sales calls and in-person presentations with new and
existing customers to help grow and support the customer base
• Monthly pipeline development to strategically organize activities to
generate new opportunities
• Work with the product team to provide customer feedback to ensure
we fit the customer's needs to the best of our ability
• Submit and fulfill new orders from new and existing customers and
act as the first point of contact for the customer.

Business Development Representative

TouchBistro
01.2022 - 10.2022

• Contact and qualify prospects through a high volume of cold calls,
emails, and social media outreach
• Prioritize and organize the lead pipeline for maximum efficiency on
a daily basis
• Leverage product features to potential clients to ensure they gain
the most value from our offering
• Stay up-to-date with the competitive environment within the
restaurant industry

Client Relationship Officer

RESCO Mortgage Investment Corporation
10.2018 - 11.2021

• Managed delinquency, oversaw power of sale proceedings, and
worked with clients to provide suitable payment plans and deferral
programs
• Negotiated interest rates and lender fees with Mortgage Brokers
• Promote and present lender webinars to new mortgage brokerages
to grow our book of lending partners.

Education

Economics

Fanshawe
London, ON

Skills

    Computer Proficient
    Social Media
    Customer Service
    Sales
    Critical Thinking
    Leadership
    Feedback Collection
    Interpersonal Communication
    Skills
    Quotas and Goals
    Integrity
    Adaptable to Change
    Retention Strategies

Languages

English
Native or Bilingual

Timeline

Fire Protection Technician – Sprinkler Systems

Vital Mechanical LTD.
08.2024 - Current

Account Manager

Buzz Marketing
10.2023 - 07.2024

Sales Representative

Eternal Memorial Bouquets
11.2022 - 10.2023

Business Development Representative

TouchBistro
01.2022 - 10.2022

Client Relationship Officer

RESCO Mortgage Investment Corporation
10.2018 - 11.2021

Economics

Fanshawe
Clem Vaccaro