Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clayton Engman

Calgary,AB

Summary

To seek a fast-paced full time service position during Stampede that offers professional challenges and growth utilizing my customer service skills, order taking experience, time management and problem-solving skills to enhance the customer's stampede experience.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Sobeys
10.2022 - Current
  • Greet customers at busy deli counter to fulfill requests and answer questions.
  • Maintain clean, trash-free workspaces to maximize productivity and safety.
  • Prevent food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restock supplies and prepare additional ingredients during downtime for expected busy periods.
  • Respond to telephone inquiries regarding available products and services and help customers make appropriate choices.
  • Deliver exemplary customer service to guests, even in peak business periods to promote retention.
  • Learn other teammates' work tasks to train as backup.
  • Keep kitchen, counter and prep areas cleaned and sanitized.
  • Perform serving, cleaning and stocking to high standards and provide excellent customer satisfaction.
  • Prepare recipe ingredients by washing, peeling, cutting, and measuring.
  • Train new employees

Lawn Care Worker

Self Employed Services
04.2021 - Current
  • Maintain lawns by trimming, weeding, and general clean-up.
  • Perform watering of gardens, potted plants and lawns.
  • Operate lawn care equipment with focus on safety and machine longevity.

House and Pet Sitter

Self Employed Services
04.2021 - Current
  • Communicate with homeowner via phone or text.
  • Feed and walk pets, cleaning up after pets and cleaning litter boxes.
  • Care for houseplants by frequently watering during owners' absence.
  • Secure locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Set security system using passcode and keeping appropriately armed while at property and away.
  • Maintained lawn and outdoor property for house to appear “lived-in.”

Babysitter

Self Employed Services
04.2018 - Current
  • Play games, work on puzzles, and read books to young children.
  • Communicate positively with children and guardians.
  • Organize and clean home after activities by picking up toys and straightening up play room.
  • Administered medications, following strict instructions from parents and medical labels.
  • Monitor children's play activities to verify safety.


Office Assistant

Fairway Financial Inc
05.2021 - 09.2021
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Input data into spreadsheets and databases.

Education

High School Diploma -

Calgary Academy
Calgary, AB
06.2024

Proserve Liquor Staff Training
Online
05.2024

Skills

  • Customer Relations
  • Staff Training
  • Stocking and Replenishing
  • Order Fulfillment
  • Retail Sales Customer Service
  • Order Processing
  • Problem-Solving Ability
  • Service-Orientation

Timeline

Customer Service Representative

Sobeys
10.2022 - Current

Office Assistant

Fairway Financial Inc
05.2021 - 09.2021

Lawn Care Worker

Self Employed Services
04.2021 - Current

House and Pet Sitter

Self Employed Services
04.2021 - Current

Babysitter

Self Employed Services
04.2018 - Current

High School Diploma -

Calgary Academy

Proserve Liquor Staff Training
Clayton Engman