Clay Martin
Ohsweken
Summary
Dedicated parks and recreation employee with strong teamwork, customer service, and training skills. Proven ability to oversee operations and maintain facility safety, ensuring exceptional experiences for all users.
Detail-oriented professional with over 8 years of experience in parks and recreation. Skilled in problem-solving, effective communication, and staff training. Committed to enhancing operational efficiency and providing high-quality recreational services that foster community engagement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Parks and Recreation Employee
Haldimand County
Hagersville, ON
12.2022 - Current
- Trained new staff on operational procedures, fostering a supportive team environment.
- Monitored inventory of recreational equipment, streamlining supply management processes.
- Oversaw daily operations of recreational facilities, ensuring proper staffing levels and efficient use of resources.
- Conducted regular inspections of park grounds, identifying potential hazards or areas requiring attention.
- Developed training materials for new employees, promoting consistent quality of service across the team.
- Reduced maintenance costs by regularly inspecting equipment and promptly reporting any issues to management.
- Maintained clean and safe facilities, ensuring a welcoming environment for all park users.
- Monitored participation in recreational activities to provide assistance to participants.
- Operated Zamboni to maintain ice surface quality and safety for skaters.
- Conducted routine maintenance checks on Zamboni equipment to ensure optimal performance.
- Monitored ice conditions and adjusted Zamboni operation based on feedback from coaches and players.
- Trained new team members on safe Zamboni operation and maintenance practices.
- Operated and maintained compressors to ensure optimal performance and efficiency.
- Monitored pressure levels and adjusted settings to maintain system integrity.
- Collaborated with team members to troubleshoot mechanical issues effectively.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Identified issues, analyzed information, and provided solutions to problems.
- Worked flexible hours across night, weekend, and holiday shifts.
Parks and Recreation Employee
Six Nations Council
Ohsweken, ON
12.2014 - 12.2022
- Assisted in organizing community events and recreational programs to enhance public engagement.
- Coordinated facility maintenance schedules, ensuring optimal conditions for user activities.
- Implemented safety protocols during events, prioritizing participant well-being and compliance standards.
- Evaluated participant feedback to improve recreational services and enhance user experience.
- Collaborated with local organizations to expand program offerings and maximize resource utilization.
- Trained new staff on standard procedures and best practices for workflow optimization.
- Monitored inventory levels, ensuring timely replenishment and reducing shortages.
- Implemented safety protocols, fostering a secure work environment for all team members.
- Collaborated with cross-functional teams to improve service delivery and customer satisfaction.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Assisted with onboarding new staff members, providing orientation and support.
- Provided guidance and support to junior staff members in achieving performance goals.
- Led training sessions for new staff, equipping them with necessary skills and knowledge for their roles.
Education
Hagersville Secondary School
Hagersville, ON06-2012
Skills
- Playground inspection
- Trail maintenance
- Facility maintenance
- Swimming pool operations
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- CPR certification
- Flexibility
- Verbal and written communication
- First aid certification
- Equipment maintenance
- Efficient cleaning techniques
- Inventory control
- Team member training
Languages
English
Certification
Chainsaw Certificate
Ammonia Awareness
First Aid and CPR
Propane Safety Program
Defencsive Driving
Lockout Tagout
Transportation of Dangerous Goods
Basic Refrigeration course
Ice Making and Painting course
Legal Awareness 1
Timeline
Parks and Recreation Employee
Haldimand County
12.2022 - Current
Parks and Recreation Employee
Six Nations Council
12.2014 - 12.2022
Hagersville Secondary School