Clauvis Waka Pemba

Enthusiastic and detail oriented professional with a passion for travel and marketing. Certified by TICO, with strong communication, organizational, and client service skills. Adept at creating personalized travel experiences and promoting destinations effectively. Proven ability to collaborate with clients and manage multiple tasks in fast-paced environments. Seeking to leverage these skills in a dynamic remote role as a Travel Tourism & Marketing Coordinator.

• Exploring new cultures and destinations through travel
• Travel photography and creating visual stories
• Learning new languages and connecting with people from diverse backgrounds
• Planning group trips and events
• Promoting sustainable and responsible tourism
• Kickboxing and staying active outdoors
• Playing bass guitar and appreciating global music styles

Travel Package Creation – Algonquin College

Designed a personalized travel package for a group of clients visiting Greece. The project included building a detailed itinerary, selecting accommodations, transportation, and cultural experiences. Presented the full package using Canva and PowerPoint. This project showcased my skills in trip planning and tailoring services to client needs.

Destination Marketing Presentation – Algonquin College

Worked in a team to research and promote tourism in Mexico. Focused on climate, local cuisine, transportation options, and key attractions. Helped develop a marketing strategy targeting eco-tourists and digital nomads. Presented the project with engaging visuals and strong group collaboration.

Guest Experience Improvement Plan – Grand Hotel of Kinshasa

While working at the hotel, I proposed and implemented a quick-reference communication tool in both English and French to better assist guests. This initiative helped improve customer satisfaction and reduced wait times at the front desk.

Team Coordination in Industrial Environment – PSSI Ottawa

Led a small team during overnight shifts to meet tight industrial cleaning deadlines. Developed a task checklist that increased efficiency and safety compliance. This experience strengthened my leadership, time management, and ability to follow strict protocols.

• TICO (Travel Industry Council of Ontario) – Certified Travel Counsellor since December 2024
• Algonquin College Tourism Community – Active member during studies, participating in tourism-related projects and events
• Volunteer Team at Algonquin College (2022–2024) – Supported student events, orientations, and services on campus
• Cultural Exchange Participant – Engaged in multicultural events and travel-focused activities promoting diversity and global awareness

Tony Nicholast

Supervisor – PSSI Ottawa

Phone: (613) XXX-XXXX

Email: tony.nicholast@example.com

Relationship: Direct supervisor during my employment at PSSI. Can speak to my work ethic, reliability, and teamwork.

2. Manager Name (Optional)

Supervisor – Grand Hotel des Kinshasa

Phone: +243 XXX XXX XXX

Email: manager@grandhotelkinshasa.com

Relationship: Former supervisor at Grand Hotel. Can confirm my customer service experience and hospitality skills.

3. Program Coordinator – Algonquin College

Tourism – Travel Services Program

Phone: (613) XXX-XXXX

Email: coordinator@algonquincollege.com

Relationship: Academic reference from college. Can speak to my academic performance, teamwork, and professionalism in tourism projects.