Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Claudio Nigrelli

Victoria,BC

Summary

Dynamic Server Manager with a proven track record at Ristorante Pizzeria La Reitana, excelling in team training and customer service management. Expert communicator fluent in multiple languages, I foster collaboration and enhance guest experiences. Recognized for maintaining operational excellence and adapting swiftly to high-pressure environments, ensuring seamless service delivery.

Overview

1
1
year of professional experience

Work History

Server Manager

Tonita Acireale
01.2025 - 05.2025
  • Assisted in training new staff on menu items and service standards.
  • Supported daily operations by maintaining cleanliness and organization of dining areas.
  • Learned to handle customer inquiries and resolve issues effectively.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Adapted quickly to fast-paced environment while ensuring quality service.

Dining Room Server

Ristorante Pizzeria La Reitana
07.2024 - 12.2024
  • Delivered exceptional customer service by attentively responding to guest inquiries and needs.
  • Collaborated with kitchen staff to ensure timely and accurate meal delivery.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Assisted in training new servers, fostering a supportive team environment.
  • Managed multiple tables efficiently, ensuring prompt service during peak hours.
  • Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.

Dining Room Server

Trattoria La Pepata
04.2024 - 06.2024
  • Contributed to positive atmosphere by engaging with guests and promoting daily specials.
  • Took orders and delivered food items to residents in main dining room.
  • Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.
  • Assisted management in maintaining a well-stocked inventory of supplies to ensure seamless daily operations and minimize disruptions due to shortages or discrepancies.

Education

Linguistics

Liceo Linguistico Archimede
Acireale, Catania, Italy
06-2024

No Degree -

Education First
Victoria, BC
08-2022

Skills

  • Operating system management
  • Team Training
  • Backup management
  • Crew coordination
  • Expert CommunicatorFluent in Italian, Advanced in Spanish, English and French
  • Customer service management

Interests

  • Cooking
  • Mindfulness Practices
  • Hiking
  • Playing Sports

Timeline

Server Manager

Tonita Acireale
01.2025 - 05.2025

Dining Room Server

Ristorante Pizzeria La Reitana
07.2024 - 12.2024

Dining Room Server

Trattoria La Pepata
04.2024 - 06.2024

Linguistics

Liceo Linguistico Archimede

No Degree -

Education First

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Claudio Nigrelli