Claudio M. Ramirez
Burnaby
Summary
Accomplished real estate leader with 20+ years of experience managing multimillion-square-foot retail portfolios, lease negotiations, and tenant relations across Western Canada. Proven record in securing over 591,000 sq. ft. of new leases and 0.6M–1.1M sq. ft. in lease renewals for SmartCentres REIT. Deep expertise in lease compliance, property management, and acquisition strategy using Yardi. Strong cross-functional collaborator committed to delivering high-performance outcomes. Bilingual in English and Spanish.
Overview
26
26
years of professional experience
Work History
Managing Broker BC / Director, Leasing (AB, SK, MB)
SmartCentres Property Management (West) Inc. / SmartCentres REIT
05.2017 - Current
- Managed leasing operations for a 3.5M sq. ft. retail portfolio across 12 Western Canadian shopping centres, ensuring 100% compliance with lease terms and regulations using Yardi.
- Secured 387,044 sq. ft. of new leases from 2017–2024 (avg. 55,292 sq. ft./year); peak of 86,321 sq. ft. in 2021.
- Negotiated 315,000–595,000 sq. ft. of lease renewals over 7 years, maintaining tenant retention and portfolio stability.
- Delivered over $500K in annual cost savings through strategic negotiations.
- Led marketing initiatives that drove 15% occupancy growth in high-traffic centres.
- Supported $10M+ in acquisitions through market analysis and due diligence.
- Streamlined legal documentation processes, reducing turnaround times by 20%.
- Oversaw 50+ leasing transactions per year; acted as Managing Broker for Central at Garden City (Richmond).
Director, Leasing – Western Region
SmartCentres
06.2014 - 05.2017
- Managed 3.5M sq. ft. portfolio across 11 properties; maintained 98% occupancy using Yardi systems.
- Secured 160,253 sq. ft. of new leases from 2014–2016; met all occupancy goals.
- Negotiated 135,000–255,000 sq. ft. of lease renewals; improved continuity.
- Reduced operating costs by 10% through favorable lease terms. Provided insights supporting $5M+ in development acquisitions. Executed 40+ legal transactions annually; improved marketing interest by 25%.
Senior Leasing Representative
SmartCentres
06.2011 - 06.2014
- Secured 143,951 sq. ft. in new leases; maintained 95% portfolio occupancy.
- Negotiated 135,000–255,000 sq. ft. of renewals across a 3.5M sq. ft. portfolio.
- Managed 30+ annual transactions; oversaw lease documentation and execution.
Leasing Manager
Westbank Projects Corp.
04.2010 - 07.2011
- Filled vacant retail spaces by securing 10+ new tenants.
- Negotiated lease renewals with 20% average rate increases.
- Coordinated with ownership and JV partners on leasing strategy.
- Managed marketing and compliance for all executed leases.
Sales Representative
CB Richard Ellis
09.2009 - 04.2010
- Closed 5+ lease deals for tenant and landlord clients in competitive markets. Enhanced property visibility through tailored marketing strategies.
Director – Leasing
Grass Ridge Realty
05.2006 - 09.2009
- Negotiated 30+ site leases for Starbucks Coffee Canada in BC.
- Conducted demographic analysis to inform retail expansion. Increased client referrals by 30% through strong industry partnerships.
Real Estate Representative
McDonald’s Restaurants of Canada Limited
12.2004 - 05.2006
- Negotiated new site and renewal leases for Western Canada locations.
- Collaborated with legal to compile lease documentation.
- Oversaw property management across all tenant locations in Western Canada.
Asset Management Administrator
McDonald’s Restaurants of Canada Limited
08.2002 - 12.2004
- Managed over 200 leased sites across Western Canada.
- Reviewed and administered operating cost and tax adjustments.
- Negotiated leases for non-restaurant McDonald’s properties.
- Drafted extensions, amendments, and Estoppel Certificates.
Real Estate Administrator
McDonald’s Restaurants of Canada Limited
07.2001 - 08.2002
- Supported lease teams with research and documentation.
- Managed tenant properties across Western Canada.
Industrial Research Analyst
Royal LePage Commercial Inc.
05.1999 - 07.2001
- Delivered research support to 40+ brokers; compiled quarterly market reports.
- Contributed to CRM system rollout for internal operations.
Education
Diploma - Urban Land Economics
University of British Columbia
04.2014
Marketing Management - Real Estate Option
British Columbia Institute of Technology
04-1999
Managing Broker License - undefined
BC Financial Services Authority
04.2017
Skills
- Lease Management & Compliance
- Tenant & Landlord Relations
- New Lease Acquisition & Renewals
- Portfolio Optimization & Risk Mitigation
- Legal Documentation & Lease Accounting
- Market Analysis & Acquisition Strategy
- Cross-Functional Collaboration
- Lease Management Software: Yardi
- Microsoft Office Suite: Excel, Word, PowerPoint
- Documentation: Offers to Lease, Letters of Intent, Estoppel Certificates
- Market Analysis Tools: Demographic Studies, Acquisition Evaluations
Languages
Spanish
English
Timeline
Managing Broker BC / Director, Leasing (AB, SK, MB)
SmartCentres Property Management (West) Inc. / SmartCentres REIT
05.2017 - Current
Director, Leasing – Western Region
SmartCentres
06.2014 - 05.2017
Senior Leasing Representative
SmartCentres
06.2011 - 06.2014
Leasing Manager
Westbank Projects Corp.
04.2010 - 07.2011
Sales Representative
CB Richard Ellis
09.2009 - 04.2010
Director – Leasing
Grass Ridge Realty
05.2006 - 09.2009
Real Estate Representative
McDonald’s Restaurants of Canada Limited
12.2004 - 05.2006
Asset Management Administrator
McDonald’s Restaurants of Canada Limited
08.2002 - 12.2004
Real Estate Administrator
McDonald’s Restaurants of Canada Limited
07.2001 - 08.2002
Industrial Research Analyst
Royal LePage Commercial Inc.
05.1999 - 07.2001
Managing Broker License - undefined
BC Financial Services Authority
Diploma - Urban Land Economics
University of British Columbia
Marketing Management - Real Estate Option
British Columbia Institute of Technology
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