Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of post-secondary education
19
19
years of professional experience
Work History
Programs Team
Age Care Trilogy
08.2015 - Current
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.
Programs Team
Sienna Nursing Home
Toronto, Ontario
08.2007 - Current
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Completed day-to-day duties accurately and efficiently.
Education
Associate of Applied Science - SSW
Centennial College of Applied Arts And Technology
Scarborough
09.1993 - 06.1995
Associate of Applied Science - Office Administration
Seneca College of Applied Arts And Technology
North York
09.1990 - 09.1991
Skills
Customer relationship management
Customer support
Issue resolution
Product knowledge
Team collaboration
Effective communication
Dependable and responsible
Initiative
Affiliations
I enjoy improving on myself in all aspects to expand on my creativity and encourage others to also enjoy building on their strengths and abilities through music, art and photography.
References
References available upon request.
Timeline
Programs Team
Age Care Trilogy
08.2015 - Current
Programs Team
Sienna Nursing Home
08.2007 - Current
Associate of Applied Science - SSW
Centennial College of Applied Arts And Technology
09.1993 - 06.1995
Associate of Applied Science - Office Administration
Business Programs Manager (PMO) at Merative India (erstwhileIBM India-Watson Health)Business Programs Manager (PMO) at Merative India (erstwhileIBM India-Watson Health)