Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
7
7
years of professional experience
Work History
Teacher
TDSB
09.2017 - Current
Developed and administered tests for students to measure academic proficiency and understanding.
Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Evaluated students' understanding of course material through examinations and in-depth essay writing.
Created and developed lesson plans to meet students' academic needs.
Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Planned and implemented integrated lessons to meet national standards.
Participated in parent teacher conference to discuss developments of students and increase support.
Receptionist
Modo Yoga
12.2021 - 10.2022
Collaborated with management to improve internal processes and procedures for better workflow optimization.
Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Routed incoming mail and messages to relevant personnel without delay.
Collected payments, processed transactions and updated relevant records.
Resolved customer problems and complaints.
Education
Certificate of Waxing -
Body Pro Beauty And Aesthetics Inc.
09.2023
Certificate of Professional Studies - Teaching
Niagara University
05.2017
Bachelor of Science - Physical Education
Brock University
St. Catharines, Canada
05.2014
Skills
Task Prioritization
Team Collaboration
Effective Communication
Time management abilities
Timeline
Receptionist
Modo Yoga
12.2021 - 10.2022
Teacher
TDSB
09.2017 - Current
Certificate of Waxing -
Body Pro Beauty And Aesthetics Inc.
Certificate of Professional Studies - Teaching
Niagara University
Bachelor of Science - Physical Education
Brock University
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