Claudia Vommaro
Bolton,ON
Summary
Esthetician with strong business, sales and customer service skills necessary to meet spa goals and exceed client expectations.
Overview
13
13
years of professional experience
Work History
Skin Care Specialist
Whispers of Beauty
Unionville, ON
01.2012 - 08.2024
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Relaxed clients with facial and body massages, aromatherapy and soothing environments.
- Ensured compliance with safety regulations related to handling hazardous materials such as chemicals.
- Kept up-to-date on industry trends by attending seminars or reading relevant publications.
- Maintained a clean work environment by sterilizing equipment between uses.
- Offered skin rejuvenation and cellulite reduction therapy services to clients.
- Utilized advanced equipment such as laser machines for rejuvenation purposes.
Merchandise Manager
TJX Canada
Multiple Locations, ON
06.2013 - 12.2023
- Provided ongoing training for staff members on how best to utilize merchandise resources.
- Coordinated staff schedules and other labor activities to foster seamless delivery of service.
- Monitored inventory levels by tracking stock movement, conducting regular physical counts, and adjusting forecasts accordingly.
- Organized and prioritized projects.
- Tracked sales trends and recommended adjustments to maximize departmental profitability.
- Managed store personnel in order to meet staffing requirements while staying within budget.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Used historical and current business data to determine key buying trends and items.
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Set direction for supervisory team and front-line staff to drive consistency of guest experience.
- Collaborated with cross-functional teams to execute initiatives, driving brand alignment.
- Implemented loss prevention strategies including monitoring security cameras, implementing check-out procedures.
Skin Care Specialist
Collageena
Brampton, ON
05.2011 - 11.2011
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Attended training sessions to stay abreast of new technologies in the field of skin care.
- Used a microcurrent machine to complete skin tightening and muscle stimulation treatments on clients face and body.
- Assisted in training of new skin care specialist
Education
Diploma of Accupuncture And Traditonal Chinese Medicine - Natural Medicine
The College of International Holistic Studies
Milton, ON03-2010
Business Certificate - Introduction To Retail Management
School of Chang Distance Education
06-2008
Skills
- Client Relationship Building
- Professional Communication
- Sanitation and Sterilization
- LED Light Therapy
- Client Consultations
- Therapeutic Massages
- Exfoliation Treatments
- Moisturizing Treatments
- Facial Massage
- Body Massage
- HydraFacials
- Skin Rejuvenation
- Hydrating Body Wrap Procedures
- Facial Masks
Timeline
Merchandise Manager
TJX Canada
06.2013 - 12.2023
Skin Care Specialist
Whispers of Beauty
01.2012 - 08.2024
Skin Care Specialist
Collageena
05.2011 - 11.2011
Diploma of Accupuncture And Traditonal Chinese Medicine - Natural Medicine
The College of International Holistic Studies
Business Certificate - Introduction To Retail Management
School of Chang Distance Education