Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia Vargas

Fresno

Summary

Compassionate and dependable professional with extensive experience in retail and caregiving, notably at In Home Health Services. Proven ability to enhance customer satisfaction through effective problem-solving and exceptional service. Skilled in cash handling and fluent in Spanish, fostering strong relationships that drive loyalty and repeat business.

Overview

9
9
years of professional experience

Work History

Care Giver

In Home Health Services
09.2019 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.

Retail Sales Associate

Target
09.2024 - 11.2024
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Demonstrated strong attention to detail when inspecting received items for defects or damage before accepting deliveries into inventory storage areas.

Retail Sales Associate

Torrid
04.2024 - 07.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Increased sales revenue through effective product recommendations tailored to individual customers.

Front Desk Receptionist

Teens Dental
03.2023 - 05.2023
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Maintained confidentiality of sensitive data to protect customer and business information.

Sales Associate

Party City
09.2022 - 11.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Clerical Associate

UCL
01.2022 - 03.2022
  • Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Input data into spreadsheets and databases.

Cash Register Operator

Dolex Dollar Express Inc
09.2021 - 12.2021
  • Balanced cash drawer at the end of each shift, ensuring accuracy in all transactions processed throughout the day.
  • Processed cash, credit and touchless transactions to fulfill customer orders.
  • Developed strong relationships with colleagues through open communication channels that fostered teamwork and collaboration in resolving issues related to cash handling procedures.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.

Sales Associate

5 Below
06.2021 - 09.2021
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Collaborated with team members to achieve monthly sales targets.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Sales Associate

The Children's Place
10.2016 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Attended weekly meetings to discuss and optimize strategies.
  • Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Education

East Los Angeles Skills Center
Los Angeles, CA

No Degree - Business Office Administration

SJVCC
Fresno, CA
09-2025

Skills

  • Respectful and compassionate
  • Time management
  • Problem-solving
  • Dependable and responsible
  • Multitasking and organization
  • Customer assistance
  • Cash handling
  • Retail sales
  • Money handling
  • Cash register operation
  • Phone etiquette
  • Fluent in Spanish

Timeline

Retail Sales Associate

Target
09.2024 - 11.2024

Retail Sales Associate

Torrid
04.2024 - 07.2024

Front Desk Receptionist

Teens Dental
03.2023 - 05.2023

Sales Associate

Party City
09.2022 - 11.2022

Clerical Associate

UCL
01.2022 - 03.2022

Cash Register Operator

Dolex Dollar Express Inc
09.2021 - 12.2021

Sales Associate

5 Below
06.2021 - 09.2021

Care Giver

In Home Health Services
09.2019 - Current

Sales Associate

The Children's Place
10.2016 - 08.2021

East Los Angeles Skills Center

No Degree - Business Office Administration

SJVCC

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Claudia Vargas