Claudia Valencia
Los Angeles
Summary
Proactive and caring worker with 9 years of experience combined with communication strengths and good observational skills. Skillfully handles day to day activities while looking for opportunities to make a difference.
Overview
9
9
years of professional experience
Work History
Team Lead
Pinches Tacos, LLC
12.2018 - Current
- Led team in achieving operational goals and improving workflow efficiency.
- Mentored junior staff, enhancing skills and fostering professional growth.
- Resolved customer inquiries and complaints, maintaining high service standards.
- Conducted regular audits of cash registers to ensure compliance with company policies.
Legal Assistant
Employee Justice Legal Group
06.2019 - 10.2021
- Coordinated communication between clients, attorneys, and court personnel efficiently.
- Developed and maintained filing systems to ensure easy access to case materials.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Hostess
JAFFA
11.2018 - 12.2019
- Trained new hosts on front-of-house protocols and customer service standards.
- Managed guest seating and reservations to optimize dining flow.
- Handled guest inquiries and complaints, enhancing overall dining experience.
- Answered customer questions about hours, seating, and menu information.
Literacy Leader (LL)
Wise Leaders to Readers
06.2017 - 08.2018
- Provide guidance and instruction in various reading strategies and techniques
- Use a variety of materials, including books, online resources and games to engage and motivate my students
- Prepare lessons and materials based on students’ individual needs
- Communicate regularly with parents, teachers and other professional about student progress
Education
A.A -
El Camino College
Torrance06.2027
H.S. Diploma - undefined
Manual Arts Senior High School
Los Angeles06.2017
Skills
- Microsoft Word
- Microsoft Excel
- Data Entry
- Proper Phone Etiquette
- Critical thinking
- Relationship building
- Time management and Organization
- Curriculum Development
- Problem Solving
- Homework assistance
- Skills development
- Lesson planning
LANGUAGES
English
Spanish
Timeline
Legal Assistant
Employee Justice Legal Group
06.2019 - 10.2021
Team Lead
Pinches Tacos, LLC
12.2018 - Current
Hostess
JAFFA
11.2018 - 12.2019
Literacy Leader (LL)
Wise Leaders to Readers
06.2017 - 08.2018
H.S. Diploma - undefined
Manual Arts Senior High School
A.A -
El Camino College