Claudia Valencia
Los Angeles
Summary
Professional with significant experience in front office operations, excelling in managing administrative tasks, scheduling, and customer interactions. Highly adaptable, ensuring smooth workflow and effective communication within team environments. Strong skills in handling multi-line phone systems, coordinating appointments, and maintaining organized records. Known for reliability and results-driven approach in dynamic settings.
Overview
8
8
years of professional experience
Work History
Waitress
Pinches Tacos, LLC.
01.2018 - Current
- Expert customer service and money handling skills to handle transactions for both dine-in and takeout
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Legal Assistant
Employee Justice Legal Group
06.2019 - 06.2021
- Drafted Court Notices as needed using MicrosoftWord converted drafts into PDF files
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Host/Hostess
JAFFA
11.2018 - 12.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
A.A -
El Camino College
06.2025
H.S. Diploma - undefined
Manual Arts Senior High School
06.2017
Skills
- Microsoft Word
- Microsoft Excel
- Multitasking and Prioritization
- Customer service
- Team collaboration
- Scheduling/Planning
- Microsoft office
- File organization
- Calendar management
- Client communication
- Client service and support
- Data management
LANGUAGES
English
Spanish
Timeline
Legal Assistant
Employee Justice Legal Group
06.2019 - 06.2021
Host/Hostess
JAFFA
11.2018 - 12.2019
Waitress
Pinches Tacos, LLC.
01.2018 - Current
H.S. Diploma - undefined
Manual Arts Senior High School
A.A -
El Camino College
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