CLAUDIA URRUTIA
TORONTO,CANADA
Summary
Highly organized and detail-oriented administrative professional, thriving in fast-paced environments and known for consistently meeting deadlines. Adept at problem-solving, owning tasks from start to finish, and ensuring successful execution. Possesses excellent communication skills, both written and verbal. A dedicated team player, always collaborating to ensure seamless operations. With strong experience in office management, special projects, customer relationship, and marketing, I bring a resourceful, adaptive approach to every challenge.
Overview
7
7
years of professional experience
Work History
Administrator/Supervisor
Yadran S.A
Quellón, Chile
01.2023 - 10.2024
- Manage inventory to minimize losses by 15% and ensure accurate stock levels, boosting efficiency by 10%
- Lead and optimize warehouse team schedules, providing training for enhanced safety and productivity.
- Provide IT support to cross-functional teams, ensuring smooth operations, which enhances collaboration and reduces downtime by 25%, leading to more efficient project execution.
Sales Representative Assistant
Paris Retail Store
Temuco, Chile
06.2022 - 01.2023
- Assisted customers, enhancing satisfaction and driving repeat visits through effective communication, which contributed to stronger customer loyalty and an improved overall experience.
- Maintained store appearance, supporting brand standards and improving customer experience, leading to a more welcoming atmosphere that positively impacted customer perception and encouraged return visits.
- Resolved customer issues efficiently, fostering loyalty and achieving sales targets.
Sales Representative Assistant
Dimarsa Retail Store
Quellón, Chile
11.2018 - 01.2019
- Greet customers warmly, assist with product inquiries, and provide recommendations, ensuring a positive shopping experience and boosting customer satisfaction and loyalty.
- Update and maintain inventory records, ensuring accurate stock levels and smooth operations for efficient order fulfillment.
Cashier
Sandrita Fruit Store
Quellón, Chile
12.2017 - 02.2018
- Handle customer payments accurately using various payment methods, ensuring smooth and efficient transactions.
- Assist customers with inquiries and provide product information, enhancing their shopping experience.
- Coordinate with fruit and vegetable suppliers to manage stock, place orders, and ensure timely deliveries.
Education
Bachelor Degree in English As A Foreign Language -
Autonomous University of Chile
Temuco, Chile08.2021
High School Diploma -
San Jose High-school
Quellón, Chiloé, Chile11.2015
Skills
- Microsoft Office
- Power BI
- SAP GUI for Windows
- PDT System
- Data Analysis
- Customer Service
- Merchandising
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Administrator/Supervisor
Yadran S.A
01.2023 - 10.2024
Sales Representative Assistant
Paris Retail Store
06.2022 - 01.2023
Sales Representative Assistant
Dimarsa Retail Store
11.2018 - 01.2019
Cashier
Sandrita Fruit Store
12.2017 - 02.2018
Bachelor Degree in English As A Foreign Language -
Autonomous University of Chile
High School Diploma -
San Jose High-school
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