Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia Soto

Corona

Summary

Compassionate and bilingual human services professional with over five years of experience supporting children, adults, and families through behavioral health, early intervention, and community-based services. Skilled in client advocacy, case coordination, documentation, family support, and connecting individuals with community resources. Proven ability to collaborate with multidisciplinary teams, maintain accurate records, and build trusting relationships with diverse populations. Dedicated to helping clients achieve greater independence and improve their quality of life.

Overview

8
8
years of professional experience

Work History

Developmental Specialist

Bright Horizons
Corona
04.2025 - Current

• Provided individualized early intervention services to infants and toddlers with developmental delays in various settings.

• Partnered with families to develop individualized family service plans that support developmental milestones.

• Performed ongoing developmental assessments, ensuring thorough documentation of client progress according to standards.

• Collaborated closely with multidisciplinary teams including therapists, physicians, and service coordinators for coordinated care.

• Educated parents and caregivers on effective strategies to foster developmental and communication skills.

• Facilitated connections between families and essential community resources for enhanced child development support.

• Ensured meticulous documentation practices while upholding confidentiality under HIPAA regulations.

• Established strong relationships with diverse families through dedicated, compassionate support.

IHSS Provider

In Home Supportive Services
Riverside
10.2024 - Current

• Provided individualized care for legally blind client, promoting independence and safety.

• Assisted with daily living activities, including meal preparation and transportation.

• Monitored changes in client's condition and communicated concerns to healthcare providers.

• Advocated for client needs during care discussions to uphold dignity and quality of life.

• Maintained detailed records to ensure continuity of personalized care plans.

• Coordinated appointments, medication reminders, and household management tasks.

• Built trusting relationships through compassionate, person-centered care.

Mental Health Clerk

Riverside-San Bernardino Indian Health Inc.
Grand Terrace
04.2021 - 01.2024
  • Partnered with clinicians to develop and implement treatment plans and coordinate follow-up care for clients.
  • Supported mental health professionals by tracking patient progress and ensuring accurate documentation for effective care delivery.
  • Scheduled and coordinated appointments, ensuring timely support for clients receiving behavioral health services.
  • Guided families in accessing mental health resources and navigating services for improved support.
  • Maintained detailed and confidential records in compliance with HIPAA guidelines.

NARC Clerk (Native American Resource Center)

RSBCIHI San Manuel Indian Clinic
Grand Terrace
04.2021 - 01.2024
  • Assisted individuals in navigating behavioral health services and educational resources to improve access and support.
  • Conducted community outreach and education programs to enhance awareness of mental health and wellness resources.
  • Managed data collection and reporting for grants to ensure funding for health and wellness initiatives.
  • Trained new hires on documentation procedures, ensuring accuracy and compliance with confidentiality standards.

Cashiering Specialist

Dollar Tree
Norco
08.2018 - 02.2020
  • Executed customer transactions at checkout by accurately scanning items and processing payments. at checkout stations.
  • Maintained accurate cash drawer and handled cash management tasks.
  • Delivered exceptional customer service to diverse clientele in fast-paced environment, enhancing customer satisfaction.
  • Honed communication and problem-solving skills by addressing inquiries and resolving concerns effectively.
  • Assisted customers with product inquiries and store navigation.

Education

Associate in Science (A.S.) - Nursing

Norco College
Norco, CA
03-2029

Skills

Case management support

Client advocacy

Early intervention services

Resource coordination and referrals

Behavioral health support

Family education and coaching

Care coordination

Crisis prevention and de-escalation

Documentation and case notes

HIPAA compliance

Electronic health records (EHR)

Microsoft Office 365 and Google Workspace

Community outreach

Bilingual: English and Spanish

Timeline

Developmental Specialist

Bright Horizons
04.2025 - Current

IHSS Provider

In Home Supportive Services
10.2024 - Current

Mental Health Clerk

Riverside-San Bernardino Indian Health Inc.
04.2021 - 01.2024

NARC Clerk (Native American Resource Center)

RSBCIHI San Manuel Indian Clinic
04.2021 - 01.2024

Cashiering Specialist

Dollar Tree
08.2018 - 02.2020

Associate in Science (A.S.) - Nursing

Norco College
Claudia Soto