Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Claudia Silvie O.

Scarborough,ON

Summary

Experienced Loan Officer at PT. BANK OCBC NISP, with a strong foundation in client relationship management, credit analysis, and financial operations. Over the years, I have developed the ability to handle complex loan processes and regulatory compliance while maintaining a client-centered approach. These practical experiences have sparked a strong interest in further academic study, particularly in [insert field, e.g., Finance / Business Strategy / Financial Technology], where I aim to deepen my understanding and contribute to innovative solutions in the financial sector

Overview

5
5
years of professional experience

Work History

Secured Loan Officer

PT. BANK OCBC NISP
02.2022 - 05.2024
  • Increased brand awareness by implementing targeted marketing campaigns and strategies.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.

Banking Academy Integration

PT BANK OCBC NISP
03.2021 - 02.2022
  • Increased customer satisfaction by providing personalized banking solutions and product recommendations.
  • Delivered personalized banking solutions to high-net-worth clients, solidifying trust and satisfaction.
  • Assisted clients in navigating the online banking platform, leading to increased usage and efficiency.
  • Collaborated with cross-functional teams to develop comprehensive analytics solutions for business needs.
  • Implemented robust security measures for sensitive data, ensuring compliance with industry regulations.

Student Staff Manager

Widya Mandala Catholic University
01.2019 - 07.2020
  • Offered coaching sessions focusing on time management skills which led to increased punctuality across the board.
  • Developed comprehensive training materials to facilitate onboarding of new student staff members.
  • Coordinated events and activities for student staff members, fostering a positive workplace culture.
  • Monitored employee progress with regular check-ins, providing constructive feedback for improvement.

Education

Bachelor of Communication Science - Communication

Widya Mandala Catholic University
03.2021

Skills

  • Team player
  • Customer service-focused
  • Financial services
  • Risk management assessments
  • Cash handling
  • Banking
  • Credit scoring
  • Friendly
  • Document analysis
  • Client relations
  • Relationship building and management
  • Sales expertise

Accomplishments

  • Received “Employee of the Quarter” Q3 & Q4 marketing award in 2021
  • Received “Employee of the Quarter” Q1, Q3 & Q4 marketing award in 2022
  • Received “Employee of the Quarter” Q2, Q3 & Q4 marketing award in 2023
  • Received “Employee of the Quarter” Q1 marketing award in 2024

Languages

English
Professional Working
Indonesian
Full Professional

Interests

  • Volunteer Work
  • Music
  • Swimming
  • Learning new cooking techniques and expanding my culinary skills
  • Volunteering at local animal shelters and rescue organizations

Timeline

Secured Loan Officer

PT. BANK OCBC NISP
02.2022 - 05.2024

Banking Academy Integration

PT BANK OCBC NISP
03.2021 - 02.2022

Student Staff Manager

Widya Mandala Catholic University
01.2019 - 07.2020

Bachelor of Communication Science - Communication

Widya Mandala Catholic University

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Claudia Silvie O.