Claudia Rojo
Paso Robles
Summary
Dynamic Human Resources professional with extensive experience in HRIS management and onboarding processes. Expertise in fostering strong client relationships and enhancing team collaboration to drive organizational success. Proven ability to streamline employee documentation and improve communication, contributing to a positive workplace culture.
Overview
1
1
Certification
Work History
HUMAN RESOURCES BUSINESS PARTNER
WORKLOGIC HR
BAKERSFIELD
2017 - 2020
- Acted as the main point of contact for 75 clients and over 2000 employees, fostering strong relationships to support business objectives. Partnered with business owners, client contacts and on-site supervisors to develop and maintain effective relationships that contributed to the success and growth of the business.
- Proficient with the company's self-developed HRIS system. Developed and delivered customized solutions aligned with industry best practices, facilitating prompt issue resolution and proactive recommendations that improved communication and organizational culture.
- Collaborated with leadership to align HR strategies with organizational goals.
- Implemented HR policies and procedures to ensure compliance across departments.
- Managed HRIS data entry and maintained employee records with accuracy.
HUMAN RESOURCES ASSISTANT
ACCOUNT CONTROL TECHNOLOGY
BAKERSFIELD
2016 - 2017
- Coordinated candidate sourcing and selection process; scheduled testing and on-site interviews. Onboarded new hires, confirmed I-9s through E-Verify, and filed confidential employee documents. Streamlined payroll processing and responded to employee inquiries. Supported HR Regional manager in daily operations and administrative tasks.
- Maintained accurate employee records in HR information systems.
- Ensured accuracy in timesheet data entry and adjustments.
- Assisted in conflict resolution processes and acted as a liaison between employees and management.
CLIENT RELATIONS MANAGER
WORKLOGIC HR
BAKERSFIELD
2014 - 2016
- Analyzed business accounts to enhance coordination and services impacting clients and employees. Demonstrated professionalism in written client communications, analyzed accounts, summarized findings, and prepared for meetings. Built and maintained relationships with interdepartmental team members and stakeholders to ensure effective communication and service delivery for clients.
- Managed client accounts and maintained strong client relationships.
- Coordinated communication between clients and internal teams for project updates.
- Developed client onboarding processes to enhance user experience.
- Process payroll for employees using specialized payroll software.
Education
BBA - Human Resources Management
CALIFORNIA STATE UNIVERSITY BAKERSFIELD
Bakersfield, CA01-2013
Skills
- HRIS administration
- Onboarding processes
- Employee documentation
- Stakeholder engagement
- Team collaboration
- Attention to detail
- Payroll processing
Certification
- Human Resources Management Certificate Program - California State University, Bakersfield CA 2015
Timeline
HUMAN RESOURCES BUSINESS PARTNER
WORKLOGIC HR
2017 - 2020
HUMAN RESOURCES ASSISTANT
ACCOUNT CONTROL TECHNOLOGY
2016 - 2017
CLIENT RELATIONS MANAGER
WORKLOGIC HR
2014 - 2016
BBA - Human Resources Management
CALIFORNIA STATE UNIVERSITY BAKERSFIELD