Claudia Rocha
Nuevo
Summary
Experienced in maintaining sanitation standards and ensuring compliance with safety procedures, including the handling of hazardous materials. Responsibilities included performing regular cleaning and deep sanitation of facilities, managing waste disposal, and maintaining accurate records of sanitation activities. Demonstrated ability to communicate effectively across departments to address operational needs and enhance overall efficiency. Proven track record in monitoring performance and providing constructive feedback to improve team effectiveness.
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sanitation Worker
Pegasus
Long Beach
08.2022 - 10.2024
- Need to make sure every area was wiped down and sanitized
- Removed trash and waste from work areas to designated collection points.
- Performed periodic deep cleans of entire facility as needed.
- Maintained records of sanitation activities on a daily basis.
- Followed all safety procedures when handling hazardous materials.
- Cleaned and sanitized equipment, walls, ceilings and other surfaces.
Shift Leader
Burger King
Los Angeles
01.2013 - 11.2017
- Analyzed sales data to identify trends and areas for improvement.
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Do schedule for work weekly
- Make bank deposits for the company
- Monitored employee performance and provided feedback for improvement.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Resolved customer complaints promptly and professionally.
Skills
- Sanitation techniques
- Hazardous materials handling
- Cleaning equipment operation
- Waste management
- Record keeping
- Quality control
- Team leadership
- Customer service
Languages
Spanish
Professional
Certification
- Forklift licensed
Timeline
Sanitation Worker
Pegasus
08.2022 - 10.2024
Shift Leader
Burger King
01.2013 - 11.2017