Claudia Ramirez
Napa
Summary
Efficient Shipping and Receiving Clerk with expertise in inventory management and package handling. Proven ability to implement process improvements and maintain accurate inventory levels.
Overview
9
9
years of professional experience
Work History
Cashier
Mi Familia Market
04.2017 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and payment processing.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment for shoppers.
- Collaborated with team members to ensure smooth operation during peak hours and special promotions.
- Resolved customer complaints effectively, maintaining positive relationships and loyalty to store brand.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Shipping and Receiving Clerk
The Pruner Warehouse
07.2019 - Current
- Oversaw shipping and receiving operations, ensuring accuracy in inventory management.
- Coordinated logistics for incoming and outgoing shipments, optimizing delivery schedules.
- Implemented process improvements to enhance workflow efficiency in shipping procedures.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Education
High School Diploma -
Napa High School
Napa, CAAssociate of Science -
Napa Valley College
Napa, CASkills
- Customer service
- Customer assistance
- Money handling
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Package handling
- Inventory management
- Work ethic and integrity
- Patience and empathy
- Team collaboration
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Shipping and Receiving Clerk
The Pruner Warehouse
07.2019 - Current
Cashier
Mi Familia Market
04.2017 - Current
High School Diploma -
Napa High School
Associate of Science -
Napa Valley College