Claudia Quiñones
Adelanto
Summary
Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
Overview
26
26
years of professional experience
Work History
Food Worker 1
Adelanto Elementary School District
11.2023 - Current
- Managed time efficiently during peak hours to minimize wait times and deliver exceptional service to customers.
- Participated in community events as a representative of the establishment, increasing brand visibility and building goodwill within the local area.
- Adapted quickly to changing menus or ingredients, maintaining consistent quality in dish preparation.
- Maintained a clean and organized workspace for improved productivity and adherence to sanitation standards.
Shift Manager
Del Taco
04.2019 - Current
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
- Counted out cash drawers at end of each shift and logged profits into computer system.
- Managed cash positions and made bank deposits.
- Handled customer complaints, questions and inquiries.
Shift Manager
BURGER KING
08.1999 - 04.2019
- Upheld company standards and compliance requirements for operations and cleanliness.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Documented receipts, employee hours and inventory movements.
- Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
- Coordinated shift-based inventory receiving, auditing and restocking.
- Directed employees through daily routines.
- Handled customer complaints, questions and inquiries.
- Managed cash positions and made bank deposits.
- Counted out cash drawers at end of each shift and logged profits into computer system.
- Managed inventory and ordered new products when inventory was running low.
- Cross-trained in every store role to maximize operational knowledge.
Education
Certification of Completion - General Office Services
R.O.P Classes
Victorville, CA12.2010
High School Diploma -
Victor Valley High School
Victorville, CA06.1992
Skills
- Opening and closings procedures
- Reliable and trustworthy
- People skills
- Active listening
- Bilingual (Spanish/English)
- Fast learning
Timeline
Food Worker 1
Adelanto Elementary School District
11.2023 - Current
Shift Manager
Del Taco
04.2019 - Current
Shift Manager
BURGER KING
08.1999 - 04.2019
Certification of Completion - General Office Services
R.O.P Classes
High School Diploma -
Victor Valley High School
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