Claudia Poblete

• Was able to adapt to two new job positions within 6 months of working with the company.
• Increased overall customer satisfaction in 6 months, resulting in higher repeat business.
• Created professional relationships with the regulars by learning their names and orders for when they stop by.
• Successfully serviced an event of 150 people with great time management skills, organization and focus abilities.

Three additional years in the food service industry

• Built a relationship and created a report with over 80 clients to understand their needs.
• Successfully delivered over 50 vehicles in a timely fashion to a number of different cities.
• Organized and audited files meticulously for the company. Kept up with all office inventory needs.
• Handled large sums of money/drafts from vehicle purchases.
• Organized and maintained the reception area, ensuring a clean and organized space for customers and staff

• Followed all cash room security guidelines, prepared daily logs and reports such as deposit summaries, cash fund audits etc. Investigated and resolved any safe fund or till errors.
• Became an expert in the cash room which led me to train multiple employees for the position
• Answered customers questions and addressed complaints in a effective way.
• Supported customers in making selections and finalizing sales.
• Operated in dynamic, high-volume environments to provide skilled assistance to more than 30 customers each day.
• Accepted payments and updated accounts with latest information.
• Provided information about company products and services, and capitalized on upsell opportunities.