Claudia Perez
Toronto
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Known for adaptability, creativity, and results-oriented mindset. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Overview
14
14
years of professional experience
Work History
Beauty Advisor
Shoppers Drug Mart
11.2010 - Current
- Processed payments, entering sales in register for prompt customer service.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained counter and display areas for cleanliness and organization.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Medical Secretary
Mount Sinai Hospital, Dr. Mara Sobel
05.2015 - 07.2015
- Maintained office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Maintained current and accurate medical records for patients.
- Received and routed laboratory results to correct clinical staff members.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Diploma - Office Administration Medical Program
George Brown College
Toronto, ON06-2013
Skills
- Paperwork management
- Time management
- Friendly and outgoing
- Customer service
- Clear communication
- Fluent in English and Spanish
- 10 years of experience with sales, and demonstrates exceptional customer service skills
- Superior analytical skills
- Highly proficient in Microsoft Office with Intermediate level Excel
- Mature in handling confidential information
- Excellent communication skills, both verbal and written
Languages
Spanish
Native or Bilingual
Timeline
Medical Secretary
Mount Sinai Hospital, Dr. Mara Sobel
05.2015 - 07.2015
Beauty Advisor
Shoppers Drug Mart
11.2010 - Current
Diploma - Office Administration Medical Program
George Brown College
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