Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Activities
Languages
Websites
References
Timeline
Generic

CLAUDIA PAUL

Hamilton,Canada

Summary

Dynamic professional with a proven track record in franchise management and sales generation, including a successful tenure at College Pro. Skilled in Python, Microsoft Excel, and exceptional communication, adept at boosting client retention by 30%. Expert in leveraging team leadership and project management skills to exceed financial goals. Passionate about enhancing guest experiences, and driving success. Detail-focused professional with background in event sales coordination. Skilled in negotiating contracts, managing client relationships and planning large-scale events. Demonstrated ability to exceed sales targets while maintaining high standard of customer service. Proven success in coordinating teams and executing successful sales strategies for multiple events.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales and Events Coordinator

Carmens Group
Hamilton, ON
01.2025 - Current

Maitre D'

Carmens Group
Hamilton, Canada
07.2023 - 01.2025

Franchise Owner

College Pro
Hamilton, Canada
01.2023 - 11.2023

Lead Banquet Server

Carmens Group
Hamilton, Canada
09.2018 - 07.2023

Sales Manager

College Pro
Hamilton, Canada
01.2022 - 08.2022

Senior Sales Representative

Cutco Cutlery
Toronto, Canada
01.2021 - 09.2021

Field Sales Manager

Telus
Toronto, Canada
03.2021 - 08.2021

Receptionist

Honda Canada
Hamilton, Canada
04.2019 - 03.2020

Education

Computer Systems Technology - Network Technician

Durham College
Oshawa, ON

Computer Systems Technician - Software Development

Mohawk College of Applied Arts And Technology
Hamilton, ON

OSSD -

St Jean De Brebeuf
Hamilton

Some College (No Degree) - BASc, Registered Nursing

McMaster University
Hamilton, ON

CS50 - Introduction to Computer Science -

Harvard University
Virtual

Skills

  • Python
  • HTML
  • SQL
  • Microsoft Office
  • Microsoft Excel
  • Sales generation
  • Exceptional communication
  • Client retention
  • Team leadership
  • Franchise management
  • Project management
  • Financial records and budget reports
  • Fine dining expertise
  • Guest experience
  • CRM proficiency
  • Sales strategy development
  • Industry trends awareness
  • Revenue generation
  • Sales reporting
  • Sales cycle management
  • Contract negotiation
  • Budget management
  • Customer relationship management
  • Market analysis
  • Event marketing strategies
  • Attention to detail
  • Networking strategies
  • Pipeline management

Certification

LLQP license, 2023

Smart Serve Certified

References

References available upon request.

Languages

  • English, Native/ Bilingual
  • French, Native/ Bilingual
  • Haitian Creole, Native/ Bilingual
  • Spanish, Limited

Activities

  • Avid marathon runner and gym goer
  • Professionally skilled makeup artist with 6+ years experience
  • Distinguished member of church community - choir member, usher, youth leader

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Creole
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Sales and Events Coordinator

Carmens Group
01.2025 - Current

Maitre D'

Carmens Group
07.2023 - 01.2025

Franchise Owner

College Pro
01.2023 - 11.2023

Sales Manager

College Pro
01.2022 - 08.2022

Field Sales Manager

Telus
03.2021 - 08.2021

Senior Sales Representative

Cutco Cutlery
01.2021 - 09.2021

Receptionist

Honda Canada
04.2019 - 03.2020

Lead Banquet Server

Carmens Group
09.2018 - 07.2023

Computer Systems Technology - Network Technician

Durham College

Computer Systems Technician - Software Development

Mohawk College of Applied Arts And Technology

OSSD -

St Jean De Brebeuf

Some College (No Degree) - BASc, Registered Nursing

McMaster University

CS50 - Introduction to Computer Science -

Harvard University
CLAUDIA PAUL