Claudia Mora
Pomona
Summary
Administrative and clerical hardworking healthcare professional, successful at managing training, gathering paperwork, and assisting with different community-based programs. Good communicator and planner with excellent organizational skills and a strong attention to detail. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Community Health Worker
A Brighter Day Resource Center
Montebello
02.2025 - Current
- Conducted outreach programs to promote wellness and preventive care initiatives.
- Assisted clients in navigating social services for better health outcomes.
- Organized health fairs to raise awareness of community health issues.
- Developed relationships with local organizations to enhance resource sharing.
- Participated in outreach activities such as health fairs or community events.
- Provided assistance with completing forms related to public benefits programs.
- Created informational materials about available resources in the local community.
Administrative Assistant
Makita USA
La Mirada
01.2013 - 01.2025
- Managed daily office operations and ensured efficient workflow.
- Assisted in preparing reports and presentations for internal meetings.
- Maintained filing systems and organized documents for easy retrieval.
- Developed and updated office procedures to enhance efficiency.
- Utilized office software to create spreadsheets and manage data efficiently.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Proofread content for typo-free emails and documentation.
- Conducted research on various topics as requested by management.
Production Lead
Farm Fresh to You
Vernon
06.2012 - 10.2013
- Lead the team in packing product in a timely manner for customer delivery.
- Check quality of product to insure product is at customer satisfaction.
- Receive product and do quality check and inventory.
- Maintained a weekly error report.
- Created weekly set-up and started PTL system everyday.
Inspection Lead
Kolcraft
Commerce
03.2010 - 06.2012
- Lead and coordinated workers engaged in the inspecting, packing and shipping of products.
- Recorded numerical quantities of satisfactory products on inspection record sheet.
- Observed inspectors and examined completed products to ensure work quality.
- Maintained time and production records.
- Examined product defects and requisitioned replacement for defective parts.
Customer Service Representative
Poly Grip
Bell
03.2008 - 08.2010
- Operated multi-telephone console to locate customers for collection of installments, overdue accounts, and nonpayable checks.
- Inputed customer information into collection system for account updates and faxed necessary documentation to appropriate personnel.
- Called customers to provide and arrange payment options on accounts due.
- Kept record of collections and status of accounts.
Education
Diploma -
Abraham Lincoln High School
Los Angeles, CASkills
- Proficient in English and Spanish
- Proficient with Windows XP
- Proficient in MS Office
- Excel
- Word
- Outlook
- 35 WPM proficiency
- 10-key
- Excellent Quality Control Knowledge
- Bill of Lading knowledge
- Excellent Customer Service skills
- Effective communication skills
- Forklift operation
- Excellent interpersonal skills
- Excellent organizational skills
- Proficient in data entry
- Quality assurance abilities
- Community outreach
- Data collection
- Client relationship management
- Office administration
- Event coordination
- Team collaboration
References
Available Upon Request
Timeline
Community Health Worker
A Brighter Day Resource Center
02.2025 - Current
Administrative Assistant
Makita USA
01.2013 - 01.2025
Production Lead
Farm Fresh to You
06.2012 - 10.2013
Inspection Lead
Kolcraft
03.2010 - 06.2012
Customer Service Representative
Poly Grip
03.2008 - 08.2010
Diploma -
Abraham Lincoln High School