Claudia Montelongo
Stockton
Summary
Self-motivated professional with strong organizational skills. Proven ability to connect clients with essential resources and provide exceptional customer service.
Overview
26
26
years of professional experience
1
1
Language
Work History
Snap Application Assister
Catholic Charties
Stockton, CA
09.2025 - 06.2026
- Demonstrated self-motivation in completing tasks independently.
- Quickly learned new processes and adapted to changing environments.
- Scheduled appointments and interviews for applicants. Follow ups. Provided friendly customer service in person and over the phone.
- Organized and detail-oriented with a strong work ethic.
- Helped people apply for SNAP ( food stamp) benefits.
- Answered questions about the SNAP application process.
- Helped clients fill out applications. Represented the SNAP/ Food Banks program at community health fairs.
- Collected required documents, such as proof of income and identification. Kept information private and confidential.
- Reviewed applications to make sure all information was complete.
- Entered client information into the computer system.
- Worked with local food banks to connect clients with emergency food assistance. Referred clients to food pantries and other community resources. Assisted families with accessing food while waiting for SNAP benefits to be approved.
Supervisor/ Coordinator
Marshalls Store
Lodi, CA
10.2025 - 04.2026
- Supervised daily store operations to ensure efficient workflow and customer satisfaction.
- Trained new associates on inventory management and customer service best practices.
- Implemented visual merchandising standards to enhance product presentation and sales.
- Monitored inventory levels, conducting regular audits to maintain stock accuracy.
- Resolved customer inquiries and complaints promptly to foster a positive shopping experience.
- Coordinated schedules for staff to optimize labor efficiency during peak hours.
- Assisted in loss prevention strategies, promoting security measures among team members.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Community Nutrition Educator
UC Davis University of California
Stockton, CA
03.2008 - 06.2024
- Taught nutrition classes in English and Spanish.
- Led a 9 - week program for low-income families at schools and community agencies. Organized and prepared for each lesson taught.
- Facilitated workshops on healthy eating and food safety practices. Showed families how to cook healthy, affordable meals. Led fun exercise activities during class.
- Collaborated with local organizations to promote nutrition resources and services. Health fairs.
- Conducted assessments to identify community dietary needs and preferences. Gave Certificates to participants who completed all 9 lessons.
- Collected attendance and participant information. Entered class Data into the computer system. Scheduled classes with schools and community agencies.
Housekeeping Manager
Claudia's House Keeping ( Owner of Business)
Stockton, CA
01.2000 - 02.2010
- Led housekeeping team to ensure high standards of cleanliness and safety across facilities.
- Developed and implemented efficient cleaning schedules to optimize workforce productivity.
- Improved housekeeping efficiency by implementing streamlined processes and procedures.
- Communicated repair needs to maintenance staff.
Education
High School Diploma -
Brookeside Cristian School
Stockton, CASkills
- Effective communication
- Client Engagement
- Data entry
- Case management
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Supervisor/ Coordinator
Marshalls Store
10.2025 - 04.2026
Snap Application Assister
Catholic Charties
09.2025 - 06.2026
Community Nutrition Educator
UC Davis University of California
03.2008 - 06.2024
Housekeeping Manager
Claudia's House Keeping ( Owner of Business)
01.2000 - 02.2010
High School Diploma -
Brookeside Cristian School