Claudia Kappianaq

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
• Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
• Monitored office supplies inventory, ensuring availability of essential items without overstocking.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
• Enhanced office environment, organizing spaces for better workflow and employee comfort.
• Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
• Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Performed research to collect and record industry data.
• Generating work orders, reporting to maintainance,

• E-commerce cosmetics sales, online order management, customer service, domestic and international order fulfillment, order processing, order tracking, virtual meeting participation, and damaged order ticketing.

Engage in virtual meetings with affiliates and mentors.

• - Manage cash float and operate cash register.
• - Monitor Moneris system.
• - Provide excellent customer service.
• - Restock shelves as required.
• - Maintain a clean and organized work area.
• - Handle cash and credit card transactions, and issue receipts.
• - Collect tender receipts.
• - Report to the office at the end of each shift.

• Facilitated networking opportunities among members through carefully planned social events.
• Analyzed data from member surveys to identify trends and areas where improvements could be made.
• Developed robust marketing campaigns for events, resulting in increased attendance and revenue generation.
• Collected and maintained careful records of rental payments and payment dates.
• Communicated effectively with owners, residents, and on-site associates.
• Monitored legislative changes relevant to the industry or profession represented by the association, providing timely updates to members.

• Organize a schedule for children's activities, including breakfast, playtime, reading, and educational sessions.
• Plan engaging science camp activities for upcoming days, collaborating with colleagues to ensure a successful and enjoyable experience for the participants.

• In order to ensure a successful and engaging kids camp, it is essential to meticulously plan and organize various activities for the children. This includes preparing a schedule for attendance, serving breakfast, allocating time for playtime and reading, and incorporating educational learning sessions. Additionally, it is crucial to anticipate and plan for future days, ensuring a diverse range of enjoyable activities for the kids to participate in throughout the camp.

• Babysitting ages 8-11 after schools, and weekends