Claudia Jazpe
Pittsburg
Summary
Dynamic Production Manager with a proven track record at ZIIP Beauty, enhancing productivity and quality through effective project and operations management. Skilled in production planning and team development, I significantly improved process efficiencies and fostered a culture of safety and excellence. Fluent in English and Spanish, my leadership ensures timely delivery of superior products, meeting and exceeding customer expectations.
Overview
5
5
years of professional experience
Work History
Production Manager
ZIIP Beauty
09.2022 - Current
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Reviewed work for quality and compliance with company standards and design specifications.
- Managed internal operational standards and productivity targets.
- Sourced materials to keep up with production goals and meet customer demands.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Monitored team budgets to keep projects on task and avoid waste.
- Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges headon.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Trained in and implemented emergency response procedures to protect team members and property.
Administrative Clerk
Community Services Bureau- LIHEAP
03.2020 - 08.2022
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Process mailbox applications, also check faxes and emails.
- Present daily reports to my supervisor when required.
- Assist my co-workers with intake application processing.
- I have experience in typing, filing, scanning.
- Translating English to Spanish and vice versa.
Education
High School Diploma -
Mariscal Caceres
Lima-PeruSkills
- Production planning
- Operations management
- Staff management
- Production scheduling
- Team development
- Dedication to product quality
- Safety management
- Staff scheduling
- Quality control
- Production line management
- Project management
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Production Manager
ZIIP Beauty
09.2022 - Current
Administrative Clerk
Community Services Bureau- LIHEAP
03.2020 - 08.2022
High School Diploma -
Mariscal Caceres
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