Claudia Brooks
Hamilton,Ontario (ON)
Summary
Dynamic professional with a proven track record in customer service and issue resolution, made at Metro Grocery Store and AFESEO. Excelled in time management and money handling, significantly enhancing customer satisfaction. Skilled in creating educational and engaging environments for children, demonstrating exceptional patience and empathy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Metro Grocery Store
08.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Human Resources Assistant
AFESEO
03.2024 - 11.2024
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Screened applicant resumes and coordinated Zoom interviews.
- Tracked various statistics and kept detailed records to support human resources department.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Babysitter
Babysitter
03.2021 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Supported children's French language development through interactive activities.
Education
High School Diploma -
École Secondaire Georges-P.-Vanier
Hamilton, ON06-2024
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management skills
- Money handling
- Issue resolution
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- CPR/AED Certification
Timeline
Human Resources Assistant
AFESEO
03.2024 - 11.2024
Cashier
Metro Grocery Store
08.2023 - Current
Babysitter
Babysitter
03.2021 - 08.2024
- CPR/AED Certification
High School Diploma -
École Secondaire Georges-P.-Vanier
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