Summary
Overview
Work History
Education
Skills
Timeline
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Claudia Bautista

Waterloo,Canada

Summary

Office Management and Accounting Professional with over seven years of experience optimizing operations, overseeing full-cycle accounting, and enhancing administrative workflows. Skilled at implementing process improvements that drive efficiency, accuracy, and cost savings. Recognized for proven leadership, strategic problem-solving, and the ability to deliver measurable results under pressure. Proficient in MS Office, SAP, Oracle, and NetSuite, with a strong focus on maintaining financial integrity and operational excellence.

Overview

31
31
years of professional experience

Work History

Accounting Analyst

MarshallZehr
Waterloo, Canada
04.2024 - Current
  • Process 100+ financing transactions monthly, including funding, payments, adjustments, and repayments, ensuring 100% compliance with internal controls.
  • Prepare and manage EFT/PADs, wire transfers, cheques, and bank drafts, maintaining timely and accurate processing.
  • Generate client status reports, payment confirmations, and net asset value calculations to support strategic decisions.
  • Monitor daily banking activity and perform bank reconciliations, improving accuracy and reducing discrepancies.
  • Support accounts receivable/payable functions and complete monthly balance sheet reconciliations.

Accounting Clerk / Office Administrator

Ontario Die International
Kitchener, Canada
06.2022 - 04.2024
  • Managed accounts receivable, reducing past-due accounts by 15% through proactive follow-up and improved billing processes.
  • Matched purchase orders to vendor invoices, coded to correct GL accounts, and processed payments in line with deadlines.
  • Completed month-end bank reconciliations and intercompany reports, improving reporting efficiency.
  • Coordinated travel arrangements, procurement of office and production materials, and event planning.
  • Tracked payroll hours and vacation schedules for production staff, ensuring accurate payroll processing.
  • Served as primary contact for brokerage, customs, and carrier companies, streamlining logistics operations.

Settlement Analyst / Customer Service

Grupo Bimbo / Bimbo Bakeries USA
Cambridge, Canada
05.2019 - 06.2022
  • Reconciled weekly sales and delivery data across multiple regions, improving reporting accuracy by 10%.
  • Managed settlement processes, including market open/close procedures, ensuring timely and accurate financial records.
  • Resolved Independent Operator inquiries within 24 hours, enhancing satisfaction and operational efficiency.
  • Conducted audits on route data to reduce settlement discrepancies and prevent revenue leakage.

Team Leader

Toyota Boshoku Canada
Elmira, Canada
09.2015 - 08.2017
  • Supervised and coached a team of 15, maintaining productivity and adherence to quality standards in a fast-paced environment.
  • Ensured accurate and detailed employee records, fostering compliance with HR and operational policies.

Administrative & Accounting Clerk

M & N Auto Sales
Clearwater, USA
06.2006 - 12.2007
  • Maintained financial records, prepared reports, and reconciled bank statements to ensure accounting accuracy.
  • Processed accounts payable/receivable transactions using SAP, improving workflow efficiency.

Front Desk Secretary

CITT Service
Clearwater, USA
02.2003 - 06.2006
  • Managed phone and email inquiries, scheduled executive travel, and coordinated meetings.
  • Organized filing systems and mail distribution, ensuring smooth daily office operations.

Admissions Department Clerk

University of Santo Tomas
Bucaramanga, Colombia
12.1994 - 08.1998
  • Managed reception duties, appointment scheduling, and database record-keeping.
  • Prepared statistical reports and disseminated information to students and faculty.

Education

Office Administration – General -

Conestoga College
Kitchener, ON

Ontario Mortgage Agent Course -

Mortgage Professionals Canada

Bookkeeping -

Conestoga College

General Arts and Science - Certificate

Conestoga College
Kitchener, ON

International Business - Colombia

University of Santo Tomas
Colombia

High School Diploma - Colombia

Instituto Francisco Serrano Muñoz
Colombia

Skills

  • Leadership and team management
  • Effective communication and negotiation
  • Financial reporting and accounting
  • Accounts payable and receivable
  • Bank reconciliation and balance sheets
  • Office administration and support
  • Process improvement and optimization
  • Time management and multitasking
  • Creative problem-solving and motivation
  • Customer service and stakeholder engagement
  • Data entry and document management
  • Bilingual communication (English and Spanish)
  • Microsoft Office Suite proficiency
  • SAP expertise
  • Oracle knowledge
  • NAV experience
  • NetSuite familiarity
  • Global operations understanding
  • Toyota Production System (TPS) knowledge
  • UAttend system proficiency
  • BambooHR experience

Timeline

Accounting Analyst

MarshallZehr
04.2024 - Current

Accounting Clerk / Office Administrator

Ontario Die International
06.2022 - 04.2024

Settlement Analyst / Customer Service

Grupo Bimbo / Bimbo Bakeries USA
05.2019 - 06.2022

Team Leader

Toyota Boshoku Canada
09.2015 - 08.2017

Administrative & Accounting Clerk

M & N Auto Sales
06.2006 - 12.2007

Front Desk Secretary

CITT Service
02.2003 - 06.2006

Admissions Department Clerk

University of Santo Tomas
12.1994 - 08.1998

Office Administration – General -

Conestoga College

Ontario Mortgage Agent Course -

Mortgage Professionals Canada

Bookkeeping -

Conestoga College

General Arts and Science - Certificate

Conestoga College

International Business - Colombia

University of Santo Tomas

High School Diploma - Colombia

Instituto Francisco Serrano Muñoz

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Claudia Bautista