CLAUDIA BATOR
Grande Prairie
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Housing Support Worker
Odyssey House Women's Shelter
10.2024 - 04.2025
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Developed comprehensive knowledge of affordable housing programs to effectively assist clients in securing suitable residences.
- Provided ongoing support to clients by conducting regular follow-ups and monitoring progress towards self-sufficiency goals.
- Contributed to team success by actively participating in staff meetings and sharing best practices with colleagues.
English Language Tutor
Cambly
04.2023 - 07.2024
- Company Overview: Online Platform
- Conducted one-on-one tutoring sessions to assist learners with grammar, reading, writing and speaking
- Provided guidance on pronunciation, vocabulary building and accent reduction techniques
- Built student confidence through positive reinforcement
- Employed interactive software and online platforms to facilitate remote learning
- Fostered a supportive and encouraging learning environment for students of all ages
- Online Platform
Developmental Support Worker
Mountain Plains Community Services Society of the North
12.2021 - 03.2024
- Supervised outings to ensure safety of the residents during community events or trips
- Engaged in regular interactions with individuals to assess their needs and provide appropriate interventions
- Assessed physical conditions of the residence on a daily basis for any health-related issues or concerns
- Participated in team meetings to discuss individual case plans and outcomes
- Organized educational programs to help residents develop skills needed for independent living
Youth Care Counselor
Mountain Plains Community Services Society of the North
01.2021 - 12.2021
- Established trusting relationships with clients by creating an environment of acceptance, respect, empathy, understanding, accountability, and stability
- Maintained accurate records of all client interactions including progress notes and incident reports
- Provided individual and group counseling services to address issues such as mental health, social skills, and substance abuse
- Engaged in regular communication with parents and guardians regarding their child's progress or any concerns they may have had
- Managed medication distribution under the guidance of healthcare professionals
Receptionist
Northwest Wellness Centre
08.2012 - 08.2017
- Answered incoming calls, scheduled patient appointments and managed cancellations or rescheduling of existing appointments
- Handled billing inquiries from insurance companies and other third party payers in a timely fashion
- Provided support to chiropractors, such as scheduling treatments and preparing examination rooms prior to patient visits
- Transmitted medical records and other correspondence by mail, e-mail, or fax
- Assisted with office duties such as faxing documents, photocopying medical charts and updating patient files
Education
Bachelor of Arts - Psychology
University of British Columbia
Vancouver, BC04.2020
High School Diploma -
St. Joseph's High School
Grande Prairie, AB05.2015
Skills
- Creativity and Innovation
- Patient-Centered Care
- Teamwork and Collaboration
- Trauma Informed Care Framework
- Behavior Management
- Adaptability and Flexibility
- Asset management
Certification
- Standard First Aid CPR/AED Canadian Blue Cross
- Applied Suicide Intervention Skills Training (ASSIST)
- Non-Violent Crisis Intervention (CPI)
Accomplishments
- 200hr Yoga Teacher Training
- Commission on Accreditation of Rehabilitation Facilities (CARF) Representative
Activities
- Yoga Teacher
- Photographer
- Nature Lover
Languages
English
Full Professional
French
Limited Working
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Photography
- Yoga
Timeline
Housing Support Worker
Odyssey House Women's Shelter
10.2024 - 04.2025
English Language Tutor
Cambly
04.2023 - 07.2024
Developmental Support Worker
Mountain Plains Community Services Society of the North
12.2021 - 03.2024
Youth Care Counselor
Mountain Plains Community Services Society of the North
01.2021 - 12.2021
Receptionist
Northwest Wellness Centre
08.2012 - 08.2017
High School Diploma -
St. Joseph's High School
Bachelor of Arts - Psychology
University of British Columbia
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