Claudia Avila
Madera
Summary
Strategic Brand Ambassador with expertise in driving brand awareness and customer engagement through targeted promotions. Skilled in relationship management, event coordination, and social media strategies, enhancing product visibility and brand loyalty. Proven ability to execute effective marketing campaigns that foster customer education and loyalty.
Overview
9
9
years of professional experience
Work History
Brand Ambassador
Crunch Fitness
Madera
01.2026 - Current
- Increased sales and enhanced brand awareness through targeted direct marketing efforts.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Coordinated with team members to implement effective marketing campaigns and promotions.
- Interacted with customers to understand their needs and preferences. to provide insights on products and services.
- Distributed promotional materials, including flyers and brochures, at events to attract customers.
- Cultivated relationships with vendors to enhance promotional activities.
- Gathered customer feedback for product development purposes.
- Educated potential clients about Crunch Fitness services and membership options.
Line Cook
Pedro's Panaderia
Madera
08.2023 - 08.2024
- Prepared and cooked menu items using various kitchen equipment and techniques to meet quality standards.
- Monitored cooking times and temperatures to ensure food quality and consistency.
- Followed food safety guidelines to ensure safe meal preparation and handling.
- Prepared ingredients according to restaurant recipes and standards.
- Coordinated with kitchen staff to deliver timely service and support smooth operations during peak hours.
- Managed inventory and executed stock rotation to maintain freshness and reduce waste.
- Maintained cleanliness and organization in food preparation areas.
Waitress
La Flor Oaxaca
Madera
08.2020 - 09.2022
- Delivered exceptional customer service in fast-paced dining environment, resulting in high customer satisfaction.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Guided customers in product selections and inquiries, enhancing their overall dining experience.
- Assisted in menu recommendations based on customer preferences and dietary needs.
- Took customer orders and accurately entered them into the POS system.
- Processed customer transactions using point-of-sale system efficiently.
- Handled cash, credit, and debit transactions accurately.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Coordinated with team members to maintain smooth operations during peak hours, contributing to service efficiency.
Field Worker
Colin's Farm Labor
madera
05.2017 - 11.2019
- Sowed grass seed in designated areas, fostering healthy growth for optimal crop yield.
- Harvested crops and prepared for packaging or sale.
- Collaborated with team members to streamline workflow during peak seasons, improving operational effectiveness.
- Maintained cleanliness of work areas and tools to ensure safe and efficient operations.
Education
High School Diploma -
Madera South High School
Madera 05-2004
Skills
- Promotional marketing
- Sales techniques
- Customer education
- Loyalty strategies
- Market analysis
- Event coordination
- Customer feedback collection
- Problem solving
- Team collaboration
- Relationship building
Languages
Spanish
Professional
Timeline
Brand Ambassador
Crunch Fitness
01.2026 - Current
Line Cook
Pedro's Panaderia
08.2023 - 08.2024
Waitress
La Flor Oaxaca
08.2020 - 09.2022
Field Worker
Colin's Farm Labor
05.2017 - 11.2019
High School Diploma -
Madera South High School