Claudia Alvarez
Mentone
Summary
Devoted professional proactively and quickly identifies the best course of action for given scenarios. Confident in handling tasks independently and in teams with a highly organized approach to work. A strong advocate for those in need and committed to providing the best possible service.
Overview
15
15
years of professional experience
Work History
Property Manager/Facility Maintenance Manager
C & H Holdings, Inc.
11.2011 - 10.2016
- Supervised a team of 5 full-time employees and several independent contractors.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits, and payments.
- Solicited and analyzed bids for repairs, renovation, and general maintenance.
- Investigated and resolved property complaints and violations to foster a pleasant living environment for residents.
- Reviewed daily calendar and work orders and determined what actions were required for the day regarding tours, move-ins, move-outs, and contractor activities.
- Exercised direct supervision over property staff.
- Completed lease applications and verifications, notifying prospects of results.
- Forwarded suit list to the attorney on delinquent tenants and testified in court regarding delinquent judgments and possession litigation.
- Met with prospective tenants to show property and assess applications or sign leases.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Issued non-payment notices to delinquent tenants following the lease, county, and state regulations.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Front and Back Office Medical Assistant
Dr. Jesus Torres Cancino, DC.
02.2011 - 10.2011
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history and chief complaints.
- Organized charts, documents, and supplies.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Conducted insurance verification.
- Documented notes during patient visits.
- Instructed and assisted patients with their therapies.
- Assisted the chiropractor, acupuncturist, and neurologist with their therapies and studies.
- Met patients outside the office to guide them, translate for them, and support them during their MRI exams.
- Streamlined patient flow by efficiently managing front and back office tasks, including scheduling appointments and maintaining records.
- Contributed to a well-organized work environment by maintaining clean examination rooms and restocking supplies regularly.
- Reduced wait times for patients through proficient handling of check-in and check-out processes, ensuring smooth appointment transitions.
- Increased patient comfort levels with attentive listening skills while obtaining medical histories and addressing any questions or concerns they may have had.
Child Development Assistant
Southwest Human Development
07.2005 - 06.2006
- Observed safety protocols to minimize accidents and the spread of disease.
- Collaborated with social workers to support children.
- Visually supervised activities throughout the day to ensure each child was safe.
- Encouraged children by using positive reinforcement to improve self-esteem and communication skills.
- Translated monthly calendars, daily reports, and lesson plans from English to Spanish for parents.
- Translated all information the teacher gave orally or written from English to Spanish to the parents during school hours and home visits.
- Enhanced children's developmental progress by implementing age-appropriate activities and learning experiences.
- Promoted social-emotional development by fostering a nurturing environment where children felt valued, respected, and included.
- Contributed to better overall classroom performance by providing one-on-one support for children who needed extra assistance.
- Encouraged creativity through art projects, music sessions, and imaginative play activities tailored to the children's interests.
- Facilitated language development with engaging storytelling sessions, interactive word games, and group reading exercises.
- Organized outdoor play sessions that promoted physical fitness while also teaching valuable cooperation skills among peers.
- Strengthened cognitive development through hands-on science experiments and math activities that piqued curiosity and encouraged problem-solving abilities.
- Upheld high standards of cleanliness within the classroom space while also teaching proper hygiene habits to young learners' daily practices.
- Observed children to recognize and maintain a strong awareness of developmental progress.
- Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values, and needs.
- Implemented a welcoming classroom environment where children felt safe and secure.
Child Caregiver
Alvarez Family Daycare
04.2002 - 03.2004
- Own the business from April 2002 to March 2004 in Perris, CA, and from 2006 to 2010 in Buckeye, AZ.
- Balanced schedules to promote optimal rest, play, and educational periods.
- Communicated with parents about daily activities and any concerning behaviors.
- Cared for children of various ages and assisted with feeding, dressing, and daily activities.
- Instructed children in health and personal habits involving eating, resting, and hygiene habits.
- Fostered emotional development by providing support, guidance, and encouragement during challenging situations.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Supported cognitive development with age-appropriate learning materials and engaging educational games.
- Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Education
Bachelor of Arts - Psychology
San Diego State University
San Diego, CA05.2022
Associate of Arts - Psychology
Imperial Valley College
Imperial, CA06.2019
Arbor Education & Training
El Centro, CA04.2011
Skills
- Work ethic
- Attention to detail
- Adaptability
- Time management
- Computer skills
- Work independently/Team player
- Staff Management
- Organizational Skills
- Analytical and Critical Thinking
- Social Perception
Affiliations
- Graduated Cum Laude - San Diego State University 2021-2022.
- Graduated with Distinction - Imperial Valley College 2019.
- Fluent in Spanish
Timeline
Property Manager/Facility Maintenance Manager
C & H Holdings, Inc.
11.2011 - 10.2016
Front and Back Office Medical Assistant
Dr. Jesus Torres Cancino, DC.
02.2011 - 10.2011
Child Development Assistant
Southwest Human Development
07.2005 - 06.2006
Child Caregiver
Alvarez Family Daycare
04.2002 - 03.2004
Bachelor of Arts - Psychology
San Diego State University
Associate of Arts - Psychology
Imperial Valley College
Arbor Education & Training
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