Overview
Work History
Education
Languages
Timeline
Generic

Claudette Brouzes

Kapuskasing

Overview

19
19
years of professional experience

Work History

Administrator/Director of Care

Extendicare LTC
03.2004 - 10.2022
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Assisted in the development of strategic plans aligned with organizational goals by providing valuable input during planning sessions.
  • Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Coordinated with community medical and health providers to determine patient treatment, discharge and plan of care.
  • Oversaw maintenance of medical records by verifying accuracy, completeness and compliance with licensing regulations.
  • Assisted in daily rounds to observe residents and confirm met health needs.
  • Analyzed patient and family feedback on services to implement necessary changes, boosting satisfaction rates Number%.
  • Coordinated interdisciplinary team meetings, fostering open communication channels for effective patient-centered decisionmaking.
  • Upheld ethical principles in all aspects of decision-making, fostering an environment where patients'' rights were respected and protected.
  • Directed staff development by planning and conducting in-service classes, leadership training and orientation programs.
  • Partnered with community organizations to enhance public relations and promote awareness of services offered by the facility.
  • Developed care plans for patients to meet short- and long-term care goals and needs
  • Mentored nursing staff, fostering professional growth and enhanced clinical skills.
  • Promoted a positive work environment through effective leadership and support for staff development opportunities.
  • Implemented evidence-based practices to optimize patient care standards and protocols.
  • Built strong relationships with stakeholders to facilitate communication and collaboration across the organization.
  • Supervised Number-member nursing team and assigned daily tasks to provide quality health care services to patients.
  • Led efforts to maintain regulatory compliance, resulting in successful accreditation reviews and surveys.
  • Enhanced patient care quality by implementing innovative strategies and initiatives.
  • Collaborated with executive leaders to develop strategic plans aligned with organizational objectives.
  • Managed department budget, ensuring cost-effective allocation of resources without compromising quality of care.
  • Recruited top talent in nursing staff, ensuring appropriate staffing levels while maintaining high-quality care standards.
  • Developed strong interdisciplinary team collaboration with a focus on continuous improvement in care delivery.
  • Audited charts and medication to check compliance.
  • Coordinated care with external agencies to best support resident needs.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Spearheaded and implemented new projects to expand scope of engagement.

Education

Nursing -

Canadore College of Applied Arts And Technology
North Bay, ON
05.1987

Languages

English
Full Professional
French
Full Professional

Timeline

Administrator/Director of Care

Extendicare LTC
03.2004 - 10.2022

Nursing -

Canadore College of Applied Arts And Technology

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Claudette Brouzes