Summary
Overview
Work History
Education
Skills
Languages
Paramotor Pilot
Timeline
Generic

Claude Pomerleau

Calgary,AB

Summary

Knowledgeable Mover driven to exceed expectations in all areas with resourcefulness and problem-solving strengths. Quick learner skilled at adapting to changing demands. Maintain high levels of customer service on busy and high-demand days. Proficient Mover versed in packing, loading and unloading items in safely and securely. Clear communicator and collaborative team player with unparalleled work ethic. Familiar with scheduling, customer service and compliance. Strong time management and conflict resolution skills.

Overview

24
24
years of professional experience

Work History

Professional Mover

Five Star Senior Relocators
07.2007 - Current
  • Collected over $[Amount] in customer payments daily and kept detailed documentation.
  • Oversaw as many as [Number] teams at time with more than [Number] total personnel.
  • Followed safety protocols to prevent accidents and injuries.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
  • Continuously sought opportunities for professional development, attending industry conferences and training seminars to stay current on best practices in the moving industry.
  • Consistently met deadlines for moving projects by working efficiently under pressure without sacrificing quality or safety standards.
  • Utilized advanced problem-solving skills to overcome unforeseen challenges during moves, such as tight spaces or difficult-to-move items.
  • Helped train new employees in safe practices and warehouse procedures.
  • Managed inventory of packing supplies, maintaining adequate stock levels to accommodate various project sizes.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Arranged items at destination according to customer requests and instructions.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained clean, orderly work environment free of hazards.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Adapted to changing client needs or requests during moves, ensuring a seamless experience that met expectations.
  • Operated equipment while observing standard safety procedures.
  • Developed strong rapport with customers, addressing any concerns or special requests to ensure a smooth moving experience.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and [Action].
  • Displayed strong attention to detail when handling fragile items, ensuring they arrived at their destination undamaged.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assisted in the disassembly and reassembly of furniture, ensuring all items were properly protected during transport.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Contributed to positive company reputation by providing exceptional customer service at all times.
  • Maintained a high level of safety for both clients'' possessions and team members through proper lifting techniques and equipment usage.
  • Ensured timely completion of moving projects by effectively managing time and resources.
  • Operated moving vehicles safely and responsibly, adhering to all traffic laws while navigating various routes as needed.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Collaborated cross-functionally with office staff, providing updates on job progress and problem-solving to ensure customer satisfaction.
  • Wrote detailed checklists to streamline job site walkthroughs and maintain customer satisfaction.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Strapped items down over protective padding to secure throughout transportation.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Negotiated challenging obstacles like narrow hallways or staircases with large furniture pieces while minimizing property damage risks.
  • Completed over [Number] jobs by loading boxes and large items, unloading trucks, and cleaning job sites.
  • Inspected items for damage and reported issues to supervisor for resolution.

Paramotor Instructor School

Air Pro Paramotor
05.2007 - 05.2011
  • Created and developed lesson plans to meet students' academic needs.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Optimized learning plans based on student performance and feedback.
  • Executed successful emergency landings in challenging conditions, prioritizing passenger safety above all else.
  • Maintained accurate flight logs for recordkeeping purposes and regulatory compliance.
  • Utilized strong analytical skills to quickly identify potential issues during flight operations, implementing effective solutions to minimize disruptions or delays without compromising safety standards.
  • Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
  • Conducted comprehensive post-flight debriefings with crew members to identify areas of improvement or commendation for future flights.
  • Increased flight safety by consistently performing thorough pre-flight inspections and addressing potential issues.
  • Reduced fuel consumption by optimizing flight paths and adjusting aircraft settings as needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proven ability to learn quickly and adapt to new situations.
  • Observed and adopted new techniques from skilled instructors and lecturers.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Paid attention to detail while completing assignments.

Cashier, Drive Thru Cashier, Sandwich Maker

Tim Hortons
03.2008 - 09.2008
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Answered questions about store policies and addressed customer concerns.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Restocked and organized merchandise in front lanes.
  • Used POS system to enter orders, process payments and issue receipts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Processed refunds and exchanges in accordance with company policy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Performed cash, card and check transactions to complete customer purchases.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Followed food safety and sanitation guidelines at all times.
  • Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.
  • Streamlined order-taking processes to improve overall speed of service for customers.
  • Assisted customers with menu items and accurate order fulfillment.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
  • Resolved problems with orders quickly and offered refund or replacement.
  • Improved team productivity by assisting with food preparation during peak hours when needed.
  • Supported store management by performing inventory checks and restocking items as needed throughout shifts.
  • Developed strong communication skills while interacting with diverse clientele daily.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Assisted in inventory management, accurately tracking stock levels and placing orders as needed.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Established rapport with regular customers by remembering names, favorite orders, or personal anecdotes shared during interactions.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Prepared salads, soups and sandwiches for customers.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Kept workplace clean and organized in line with restaurant policies.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Ensured prompt service by working quickly yet meticulously during rush periods where long wait times could deter potential patrons from returning in the future.
  • Reduced food waste with careful ingredient measurement and proper storage techniques.
  • Streamlined sandwich assembly process for increased efficiency and improved service times.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Brewed coffee and tea and changed out drink station syrups.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Monitored inventory and requisitioned low-stock items.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Continuously updated product knowledge through training sessions, staying informed of seasonal promotions or new ingredients introduced to the menu.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

Agricultural Engineer

Groupe Dynaco
05.2004 - 03.2007
  • Planned heating, cooling, ventilation, post-harvest handling and logistics of food and fiber warehousing.
  • Assisted farmers in adopting innovative technologies for enhanced productivity and profitability.
  • Developed effective water management strategies for improved conservation and usage in agricultural settings.
  • Prepared reports, sketches, and proposals for proposed sites or systems, creating designs geared towards optimizing resource allocation.
  • Directed [Type] projects using knowledge and experience in [Area of expertise] to boost agricultural success.
  • Conducted field trials to test new agricultural technologies and methods before widespread implementation.
  • Evaluated the environmental impact of farming practices, recommending changes for long-term sustainability.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed presentations and proposals for [Type] site and system planning.

Agricultural Engineer

Legoff Consultant
03.2000 - 02.2004
  • Planned heating, cooling, ventilation, post-harvest handling and logistics of food and fiber warehousing.
  • Assisted farmers in adopting innovative technologies for enhanced productivity and profitability.
  • Developed effective water management strategies for improved conservation and usage in agricultural settings.
  • Prepared reports, sketches, and proposals for proposed sites or systems, creating designs geared towards optimizing resource allocation.
  • Used sensing, measuring and recording devices to study problems related to effects of temperature, humidity and light on plants and animals.
  • Optimized livestock housing facilities for better animal welfare and productivity.
  • Discussed plans with clients, contractors and other engineers to evaluate and improve plans for maximal efficiency at implementation.
  • Conducted regular site visits to inspect and survey environmental changes and monitor construction exercises.
  • Researched emerging innovations within the field of agricultural engineering, staying up-to-date on industry trends for continuous improvement efforts.
  • Excellent communication skills, both verbal and written.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Identified issues, analyzed information and provided solutions to problems.
  • Organized and detail-oriented with a strong work ethic.

Education

Bachelor of Science - Agricultural Engineer

Laval University
Québec, QC
01.2000

Skills

  • Inventory Tracking
  • Rigging
  • Cargo Security
  • Logistics
  • Problem-solving skills
  • Wrapping and boxing
  • Truck loading and unloading
  • Loading and unloading proficiency
  • Strong Communication Skills
  • Forklift Operator Certification
  • Critical Thinking
  • Physical Fitness
  • Packaging
  • Driver support
  • Lifts [Number] pounds
  • Payment Collection
  • Cargo Securing
  • Willing to Learn
  • Route Planning Capabilities
  • Equipment Operation
  • Physical Strength and Stamina
  • Materials handling and transport
  • Proper lifting techniques
  • Heavy Lifting Expertise
  • Damage Prevention
  • Adaptable and Flexible
  • Maintaining cleanliness
  • Safe Driving Practices
  • Professional Appearance
  • Commercial driving
  • Labeling and boxing
  • Decision-Making
  • Attention to Detail
  • Visual Inspection
  • Lifting and sorting
  • Protective Wrapping Knowledge
  • Problem-Solving
  • Route deliveries
  • Loading and unloading
  • Truck Driving
  • Furniture Disassembly and Assembly

Languages

English
Full Professional
French
Native or Bilingual

Paramotor Pilot

I'm a paramotor pilot since 2004. I became an instructor in 2007 and I started a school in Calgary for 5 years. I participated in the world championship of paramotor in China in 2007.

Timeline

Cashier, Drive Thru Cashier, Sandwich Maker

Tim Hortons
03.2008 - 09.2008

Professional Mover

Five Star Senior Relocators
07.2007 - Current

Paramotor Instructor School

Air Pro Paramotor
05.2007 - 05.2011

Agricultural Engineer

Groupe Dynaco
05.2004 - 03.2007

Agricultural Engineer

Legoff Consultant
03.2000 - 02.2004

Bachelor of Science - Agricultural Engineer

Laval University

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Claude Pomerleau