Clarkson Oben
Chestermere,AB
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Cyber Cafe Attendant
telecom
Yaounde, Yaounde
07.2017 - 11.2018
- Cleaned tables, chairs, outside patio area and storage areas.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Configured hardware, devices and software to set up work stations for employees.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Network Administrator
MTN Cameron
Yaounde, Centre
02.2015 - 06.2017
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Prepared productivity reports for IT director.
- Verified continuity of computer and telephone system services for users through technical expertise, assistance and project coordination.
- Identified and immediately resolved issues with network devices.
Education
Associate of Science - ComptiA Security+
Calgary Public Library
Canada10.2020
Associate of Applied Science - CISCO CCNA
Mit Academy
Yaounde09.2017
Associate of Science - Chemistry
UNIVERSITY oF YAOUNDE 1
Yaounde04.2014
High School Diploma -
GBHS KUMBA
CAMEROON07.2012
Skills
- Active Listening
- Service Schedule Coordination
- Resolving Problems and Incidents
- Customer Service Support
- Microsoft Windows and Office
- Troubleshooting Network Issues
- Computer Diagnostics
Timeline
Cyber Cafe Attendant
telecom
07.2017 - 11.2018
Network Administrator
MTN Cameron
02.2015 - 06.2017
Associate of Science - ComptiA Security+
Calgary Public Library
Associate of Applied Science - CISCO CCNA
Mit Academy
Associate of Science - Chemistry
UNIVERSITY oF YAOUNDE 1
High School Diploma -
GBHS KUMBA
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