Dedicated professional with strong customer service skills and attention to detail. Committed to ensuring safety compliance and enhancing customer satisfaction through effective communication and adaptability.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Delivery Driver
Viola by Sobeys
02.2021 - 02.2026
Delivered customer orders accurately and efficiently to designated locations.
Maintained vehicle cleanliness and ensured compliance with safety standards.
Communicated effectively with customers regarding delivery status and timeframes.
Followed established routes while adapting to traffic and weather conditions.
Reported vehicle maintenance needs and issues promptly to management.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Transported and safely delivered items to prevent damage or loss.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Navigated routes with relevant map programs and GPS systems.
Received daily delivery instructions and route assignments from dispatch.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Verified deliveries against shipping instructions prior to delivering to customers.
Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Monitored fuel level throughout shift and refueled when necessary.
Checked tires for proper inflation before leaving on each route.
Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Stayed up-to-date on changing local roads and construction areas that may affect routes.
Responded promptly to emergency situations involving vehicles or personnel on the roadways.
Inspected vehicles' condition, supplies and equipment before and after trips
Reported delays and accidents to stations using telephones or two-way radios.
Overnight Grocery Clerk
Loblaws
Tolono, ON
03.2020 - 01.2021
Helped customers find store locations and complete purchases.
Removed product from boxes and placed on shelves according to merchandising guidelines.
Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
Assessed floor displays to determine which merchandise required restocking.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Observed strict safety measures while stocking shelves to prevent falls and mishaps.
Checked shelves in [Type] department to ascertain which merchandise required replenishment.
Caregiver/Nanny
Sarah Hughes
Troronto, Ontario
08.2008 - 04.2020
Regulated children's schedules to balance rest, learning and play.
Promoted good behaviors by using positive reinforcement methods.
Coordinated after-school activities and transportation for [Number] children for practices and events.
Administered medication and minor first aid to sick and injured children.
Sparked creativity and imagination by helping children discover new things each day.
Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
Cooked nutritious meals to promote healthy diet and nutrition.
Provided safe and efficient transportation to and from activities and events.
Taught children safe behavior such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
Caregiver/Nanny
Angela Pilato
Woodbridge , ON
01.2005 - 08.2008
Enforced rules to teach manners and maintain safe environment.
Recorded information about behavior, food service and medication dispensing.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Balanced schedules to provide optimal rest, play and educational periods.
Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
Assisted children in development of social, communication and problem-solving skills.
Nutritionist
Chong Hua Hospital
City, Cebu
02.1998 - 05.2004
Education
Bachelor of Science - Nutrition And Dietetics
Southwestern University
Cebu City Philippines
03.1993
Associate of Science - Health Science And Education
University Of Visayas
03.2004
Some College (No Degree) - College Driving Instructor Course
Centennial College
Scarborough Ontario
Skills
Supply restocking
Visual merchandising
Vehicle inspection
Customer relationship management
Safety compliance
Route planning
Certification
First Aid and CPR/AED level C 2026-18
Timeline
Delivery Driver
Viola by Sobeys
02.2021 - 02.2026
Overnight Grocery Clerk
Loblaws
03.2020 - 01.2021
Caregiver/Nanny
Sarah Hughes
08.2008 - 04.2020
Caregiver/Nanny
Angela Pilato
01.2005 - 08.2008
Nutritionist
Chong Hua Hospital
02.1998 - 05.2004
Bachelor of Science - Nutrition And Dietetics
Southwestern University
Associate of Science - Health Science And Education
University Of Visayas
Some College (No Degree) - College Driving Instructor Course