Clarissa Zhang
GTA,ON
Summary
Diligent and detail-oriented business analyst with a strong educational background in Asset Management from Seneca College and Business Analysis from Sheridan College. Experienced in handling complex business environments, enhancing customer satisfaction, and leading cross-functional teams to exceed corporate objectives. Skilled in data-driven decision-making, project management, and financial oversight, aiming to leverage expertise in the financial services industry of Toronto.
Overview
3
3
years of professional experience
Work History
International Student Ambassador
Brilliant Minds Group
2023.07 - Current
- Effectively promoted and coordinated BMG events, enhancing community engagement among international students and contributing to an inclusive campus atmosphere by actively participating in event planning and execution
- Played a pivotal role in the development and promotion of the BMG mentorship program, which significantly boosted participation and supported the professional and cultural integration of international students into the Canadian work environment.
Business Manager
DealAm
2022.07 - 2022.09
- Engineered strategic partnerships, led data-driven promotional strategies, and managed cross-functional teams to drive significant e-commerce growth
- Implemented cost-control measures and business analytics tools to optimize financial performance, aligning with corporate financial goals.
Customer Service Supervisor
CBRE
2021.07 - 2022.07
- Managed client relations and facility management for major accounts like Dow Chemical Shanghai, enhancing client satisfaction and operational efficiency
- Utilized business analytics for project management and performance evaluations, significantly improving process workflows and team productivity.
Public Relations Assistant
Antengene Co Ltd.
2021.02 - 2021.06
- Supported strategic public relations and communication plans in the biotech pharmaceutical sector, focusing on financial results announcements and product launches
- Monitored industry trends to align PR strategies with market demands, enhancing the company’s financial visibility and stakeholder engagement.
Education
Graduate Certificate - Asset Management
Seneca College of Applied Arts And Technology
North York, ON04.2024
Graduate Certificate - Business Analysis And Process Management
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON08.2023
Master of Arts & Social Science - Strategic Public Relations
University of Sydney
Sydney, NSW02.2021
Bachelor of Science - Public Administration
Chengdu University of T.C.M.
06.2019
Skills
- Financial Analysis & Asset Management
- Business Analysis
- Project Management
- Client Relationship Management
- Data Analytics Tools (SQL, Microsoft Access, SPSS, multiple AI tools)
- ERP Systems (SAP)
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
International Student Ambassador
Brilliant Minds Group
2023.07 - Current
Business Manager
DealAm
2022.07 - 2022.09
Customer Service Supervisor
CBRE
2021.07 - 2022.07
Public Relations Assistant
Antengene Co Ltd.
2021.02 - 2021.06
Graduate Certificate - Asset Management
Seneca College of Applied Arts And Technology
Graduate Certificate - Business Analysis And Process Management
Sheridan College Institute of Technology And Advanced Learning
Master of Arts & Social Science - Strategic Public Relations
University of Sydney
Bachelor of Science - Public Administration
Chengdu University of T.C.M.
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