Clarissa Mosher
Santa Maria
Summary
Customer service professional with solid background in delivering exceptional support and solutions. Known for reliability, adaptability, and unwavering commitment to team success. Strong interpersonal skills and ability to navigate complex customer interactions with ease.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales and Customer Service Specialist
Go Max Go Foods LLC
Sandia Park, NM
10.2022 - Current
- Reviews requisitions and prepares purchase orders, B2B and Vendor liaison.
- Analyze supply chain planning and sales demand forecast inventory levels and purchase based on KPI.
- Evaluate performance bottlenecks; slow inventory and negative stock on hand reconciliation and present solutions to executive staff.
- Remediate clients concerns and shipment issues services with freight delivery.
Pet Care Specialist
CM Home Petsitting LLC
Carson, CA
10.2018 - 10.2022
- Manage Bookings and drop-in visit scheduling.
- Travel to drop-ins and vacation stays in clients homes within their allotted time frame and staying for the entire duration of the service.
- Provided pets with food, exercise, and care: including walks, play, and specialized diets preparations.
- Proficient in animal restraint and psychically capable of handling all sizes, breeds, and temperaments.
- Actively monitor overall health and administering medication to pets according to the instructions provided by pet owners.
- Pick up waste and insure clean water and food environment.
- Maintain basic house sitting duties: mail, trash, and plant watering.
- Providing regular updates to pet owners, which include communicating with them via email, text, or calls.
- Promptly inquiring and notifying owners of updates or new conditions.
Cashier/Customer Service
Costco Wholesale
Torrance, CA
06.2011 - 10.2018
- ERP for inquiries of availability and on hand inventory.
- High volume transaction processing in a fast paced industry.
- Familiarity with stocking and entering product codes.
- Worked with interpersonal transactions on a large scale.
Education
High school diploma -
Carson Senior High School
Carson, CA05.2009
Skills
- Communication skills
- Stocking
- Microsoft Office
- Accounts Receivable
- POS
- Sales
- Data entry
- Customer support
- Animal care
- Organizational skills
Certification
- Bookkeeping Certification December 2023 to Present
- Dog CPR & First Aid March 2021 to Present Safety for pet pros + dedicated owners.
- Driver's License November 2023 to February 2029
- Food Handler Certification
Languages
English - Fluent
Timeline
Sales and Customer Service Specialist
Go Max Go Foods LLC
10.2022 - Current
Pet Care Specialist
CM Home Petsitting LLC
10.2018 - 10.2022
Cashier/Customer Service
Costco Wholesale
06.2011 - 10.2018
High school diploma -
Carson Senior High School